Supporting BBC Scam Safe Week 2024: Protect your business from fraud

Fraud is an ever-evolving threat, impacting businesses and individuals alike. But with heightened awareness and the right tools, we can all be better equipped to protect ourselves.

From 23 to 29 November 2024, the BBC is running its annual Scam Safe Week campaign. 

This year, we’re again proud to join them in raising awareness and providing practical advice to help businesses and individuals avoid falling victim to fraud.

BBC’s essential Scam Safe advice

The BBC’s Scam Safe campaign provides clear, actionable advice to keep your personal and business finances safe:

1) If it’s out of the blue – check it’s for you. If you receive a call, email or text you’re not expecting, proceed with caution. It’s always safer to end the conversation, look up the organisation’s contact details and get back in touch yourself.

2) Get a second opinion. Ask someone you trust to take a look before giving away any details or paying any money. Scammers will pressure you to make immediate decisions, real organisations will always let you double check.

3) Contact your bank. If you think you’ve been scammed, simply dial 159 to be put through to your bank’s fraud department. Tide members can also tap ‘Support’ > ‘Report fraud’ in their Tide app. Both options are available 24/7.

4) Share your story. Talking about your experiences with friends and family helps them stay Scam Safe. Reporting any scam attempt helps authorities fight fraud. Forward any suspicious texts to 7726, or emails to report@phishing.gov.uk (from this doc: Be Scam Safe Social Media 

For more information on these essential tips, visit the BBC Scam Safe Week page.

BBC programmes to watch out for 

Throughout the week, BBC will air a range of educational programs across TV, radio, and online platforms. Tune in to Scam Interceptors, Moneybox, and Watchdog, among others, to hear from experts about common scams and ways to avoid them.

Key security reminders for Tide members

As part of our commitment to keeping your business safe, here are key things to remember:

• We’ll never ask you to move money from your account to keep it safe, or to share certain personal information. Find out more about this here
• Check it’s really us: If we call you, check for a message in your app by tapping ‘Support’ > ‘Messages’. This will verify it’s genuinely us. If the caller can’t send you a message to your app which you can open, hang up. Find out more about how to spot a caller pretending to be Tide 
• Stay cautious online: Whether it’s a purchase that is too good to be true or a new acquaintance online, we offer you resources to inform you about the dangers of various scams in our fraud educational pages 

If you have any concerns, just hang up and contact our team directly. Just call 159 from the UK or tap ‘Support’ > ‘Report fraud’ in your Tide app. We are here for you 24/7.

You can find out more about how to stay safe from fraud in our new dedicated support page.

The information provided is for educational purposes and does not constitute financial or legal advice. While Tide is proud to partner with the BBC and Stop Scams UK for this campaign, we cannot guarantee prevention of all fraudulent activity. For detailed guidance, please refer to the resources mentioned in this email or seek professional advice if needed.