International transfers: our new rules

Foreign banknotes | Photo by Eric Prouzet on Unsplash

Updated: 29 May 2020

This article is for: Tide members using our international currency feature. (This feature is not available to all Tide members.)

Security is our top priority so we know you’ll understand that, after a review, we’ve decided not to transact with higher-risk countries.

From now on, we’ll only accept transfers into or out of your Tide account to/from lower-risk countries.

You can send money to…

Australia, Austria, Belgium, Canada, Czech Republic, Denmark, Finland, France. Germany, Gibraltar, Ireland, Italy, Luxembourg, Malta, Netherlands, New Zealand, Norway, Poland, Portugal, Singapore, Slovakia, Slovenia, Spain, Sweden

You can receive money from…

All the countries listed above, and these medium-risk countries:

American Samoa, Australia, Barbados, Botswana, Brunei, Darussalam, Canada, Costa Rica, Croatia, Cyprus, Falkland Islands, French Guiana, French Polynesia, French Southern Territories, FYR of Macedonia, Guadeloupe, Guam, Heard Island and McDonald Islands, Iceland, Israel, Malta, Martinique, Mauritius, Mayotte, New Caledonia, Pitcairn, Qatar, Réunion Island, Romania, Saint Barthelemy, Saint Helena, Saint Martin, Saint Pierre and Miquelon, Singapore, South Africa, South Georgia and the South Sandwich Islands, Switzerland, United States, United States Minor Outlying Islands, Uruguay, Wallis and Futuna

If you receive a transfer from a medium-risk country, we may ask you for more details about the transaction.

We do NOT accept international transfers to or from:

Afghanistan, Albania, Algeria, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Azerbaijan, Bahamas, Bahrain, Bangladesh, Belarus, Belize, Benin, Bermuda, Bhutan, Bolivia, Bonaire, Sint Eustatius and Saba, Bosnia and Herzegovina, Bouvet Islands, Brazil, British Indian Ocean Territory, British Virgin Islands, Burkina Faso, Burundi, Côte d’Ivoire, Cambodia, Cameroon, Cape Verde, Cayman Islands, Central African Republic, Chad, China, Christmas Islands, Cocos Islands, Colombia, Comoros, Congo Democratic Republic, Cook Islands, Cuba, Curacao, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Gabon, Gambia, Georgia, Ghana, Greece, Grenada, Guatemala, Guernsey, Guinea, Guinea-Bissau, Guyana, Haiti, Holy See (Vatican City State), Honduras, Hong Kong, Hungary, India, Indonesia, Iran, Iraq, Isle of Man, Jamaica, Jersey, Jordan, Kazakhstan, Kenya, Kiribati, Kosovo, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Macau, Madagascar, Malawi, Malaysia, Maldives, Mali, Marshall Islands, Mauritania, Mexico, Micronesia, Moldova, Monaco, Mongolia, Montserrat, Montenegro, Morocco, Mozambique, Myanmar, Namibia, Nauru, Nepal, Netherlands Antilles, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, North Korea, Northern Mariana Islands, Oman, Pakistan, Palau, Palestinian Territory Occupied, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Puerto Rico, Republic of Congo, Russia, Rwanda, Saint Kitts And Nevis, Saint Lucia, Saint Vincent and the Grenadines, Samoa, San Marino, Sao Tome And Principe, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Sint Maarten, Solomon Islands, Somalia, South Korea, South Sudan, Sri Lanka, Sudan, Suriname, Swaziland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Timor-Leste, Togo, Tokelau, Tonga Islands, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Turks and Caicos Islands, Tuvalu, Uganda, Ukraine, United Arab Emirates, US Virgin Islands, Uzbekistan, Vanuatu, Venezuela, Vietnam, Western Sahara, Yemen, Zambia, Zimbabwe

Need to transact with countries on our banned list?

This isn’t possible with your Tide account at the moment so you’ll need to make alternative arrangements. We’re sorry if this is inconvenient.

We’re developing our systems to process more international payments

We know sending and receiving international payments is important to many small businesses so we’re working on this as we develop our systems. We hope to expand the range of countries we can support and when we’re ready to do this, we’ll post about it here on this blog.

Any questions? Take a look at our FAQs about international transfers
For anything else, just ask us via the in-app chat and we’ll be happy to help.

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