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Agile Coach

Location: London
Department: Agile
Employment Type: Full-time

Tide is the leading provider of UK SME business accounts and one of the fastest growing FinTechs in the UK. That’s not an unfounded boast – we’re used by over 120,000 businesses, have over two percent market share, and have raised over £120m in funding.

We’re also one of LinkedIn’s top 10 hottest UK companies to work for, winner of Best Use of Technology (Growth Finance Awards); Best Banking Provider (Contracting Awards); Innovative Product of the Year (Growth Finance Awards) and we’re listed in the Top 100 FinTech Disruptors and The Startups 100. And that’s just for 2019.

Your Team

As an Agile Coach at Tide (fondly referred to as a Tidean, a mighty challenger of the banking world) you’ll join an ambitious team of highly motivated, talented Tideans who love to collaborate, and are driven by helping people achieve their business ambitions. We live and breathe our values, which are to put our members first, work as one team and be data driven, as part of our team, they’ll matter to you too.

As part of this team, you will be working with several delivery teams and support them and their Agile Champions (part time Scrum Masters on the engineering teams) in their continuous improvement.

About the Tech

Technology and our people is what makes Tide possible. We work in autonomous, cross-functional teams where backend, iOS, Android, web, QA, architects, DevOps, agile coaches, data experts and product owners solve difficult problems together to get the job done. We self-organise and discuss technical challenges and set our own guidelines in the different Community of Practices.

Our Agile team is working to increase effectiveness across the whole Product-Tech value stream. Using Agile methodology and practices, we aim to continuously improve the way we leverage technology at Tide. We work in Scrum with our delivery teams, use OKRs for cross team alignment and a wide variety of tools in our Product Discovery and Backlog scoping/ refinement.

On the backend we see Java 8 as legacy and use Java 11+ for our micro-services. We provide RESTful APIs, but also use gRPC. Spring Boot is our work horse, but we are open to new experiments. We run everything on AWS and you’ll see containers (Docker), queues (SNS+SQS) and events everywhere. Our frontends have done an incredible job at consuming our APIs and providing the best UX to our members. They are fully native Android and iOS apps or Angular 2+ web apps. DevOps provides vital infrastructure and operations support and our architects guide us with the long term vision.

About You

We’re an international scale up, we’re busy! If fast paced environments, cross team exposure, inquisitive freedom and the ability to have a real impact on a rapidly growing scale up appeals to you, then you already have the mind of a Tidean. If you have that along with the following experience, we’d love to hear from you.

The non-negotiables:

  • Using an agile mindset coaching and facilitating Agile principles and practices in Sprint iterations across several delivery teams
  • Facilitating and guiding Product Owners in User Story Mapping, backlog creation (Epic Level) and User Story generation
  • Providing team level reporting against OKRs, delivery forecasting, identifying and escalating delivery risks
  • Monitoring quality of process, practices and behaviours across delivery teams

The highly desirables:

  • Experience as a Scrum Master or Agile Coach ideally in a start-up or scale-up
  • Knowledge and experience using Agile principles within the Scrum framework and Kanban
  • Experience using JIRA and Confluence

About Tide

With over 30,000 members, we’re the leading provider of SME business accounts in the UK. Why? Because we’re solving a real world problem by being passionate about helping our members.

SME’s have been underserved and overlooked by traditional banks for years. In an entrepreneurial age where everyone is expected to take a shot, traditional banks have not evolved with the needs of the market. That’s where Tide comes in.

With quick on-boarding, low fees and innovative features, we thrive on making data driven decisions to help SMEs save both time and money.

Here’s what we think about diversity and inclusion…

Diversity is what makes our world interesting. Fact. We don’t build our product for one type of person, Tide is here for everyone. And that’s how we build our teams. We’re a melting pot of different cultures, races, religions, girls who like girls, boys who like boys and those who like both. We’re proud of the fact that we represent society and it will always be our mission to do so. Everyone here is given a voice, and if you like the sound of that, we’d encourage you to come and find your voice here, too.