FinCrime Quality Assurance

Location: Bulgaria, Remote
Department: Financial Crime and KYC

Who are Tide:

At Tide, we’re on a mission to save businesses time and money. We’re the leading provider of UK SME business accounts and one of the fastest-growing FinTechs in the UK. Using the latest tech, we design solutions with SMEs in mind and our member-driven financial platform is  transforming the business banking market. Not only do we offer our members business accounts and related banking services, but also a comprehensive set of highly connected admin tools for businesses. 

Tide is about doing what you love. We’re looking for someone to join us on our exciting scale up journey and be a part of something special. We are wanting passionate Tideans to drive innovation and help build a best-in-class platform to support our members. You will be comfortable in ambiguous situations and will be able to navigate the evolving FinTech environment. Imagine shaping how millions of Tide members discover and engage with business banking platforms and building this on a global scale. 

What we’re looking for:

Sharp, detail-oriented, collaborative and flexible, self-starter to drive the quality of the FinCrime Team at Tide.


As a FinCrime Quality Assurance Analyst you’ll be: 

  • Monitoring Financial Crime analysts’ adherence to key processes 
  • Participating in and leading calibration sessions with the stakeholders to ensure proper feedback is provided. This includes meetings with FinCrime Team Leads, FinCrime Managers and Head of FinCrime
  • Implementing and constantly improving the QA scorecards in order to catch up with the new processes and procedures
  • Generating QA reports on a daily/weekly/monthly basis
  • Achieving the sampling plan target that was given
  • Conducting monthly performance review for each analyst – review performance, share findings and set goals
  • Working closely with the peers to implement quality strategies and drive the overall project’s performance.


What makes you a great fit: 

  • You have 1+ year of experience in a FinCrime QA or 2 LOD role
  • You have excellent verbal, written, and interpersonal communication skills in English
  • You have good understanding of UK/EEA AML/CTF framework, including 4MLD, POCA, UK MLRs, FCA regulations, JMLSG, PSD2
  • You have experience in AML, Risk or Compliance related role and decent knowledge of the ongoing trends in the area
  • You must be self-motivator and self-starter
  • You are focused on quality and customer service
  • You have exceptional listening and analytical skills
  • You must be able to effectively deal with people at all levels inside and outside of the Company
  • You have ability to multitask and successfully operate in a fast paced, team environment
  • You must adapt well to change and successfully set and adjust priorities as needed.


What you’ll get in return:

Make work, work for you! We are embracing new ways of working and support flexible working arrangements. With our Working Out of Office (WOO) policy our colleagues can work remotely from home or anywhere in their home country. Additionally, you can work from a different country for 90 days of the year. Plus, you’ll get:

  • 25 days paid annual leave 
  • 3 paid days off for volunteering or L&D activities
  • Extended maternity and paternity leave covered by the company
  • Personal L&D budget in the amount of 1000 BGN per year
  • Additional health & dental insurance
  • Mental wellbeing platform
  • Fully covered Multisports card
  • Food vouchers
  • Snacks, light food, drinks in the office
  • WFH equipment allowance


Tidean Ways of Working 

At Tide, we’re Member First and Data Driven, but above all, we’re One Team. Our Working Out of Office (WOO) policy allows you to work from anywhere in the world for up to 90 days a year. We are remote first, but when you do want to meet new people, collaborate with your team or simply hang out with your colleagues, our offices are always available and equipped to the highest standard. We offer flexible working hours and trust our employees to do their work well, at times that suit them and their team.

Tide is a place for everyone

At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. We believe it’s what makes us awesome at solving problems! We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.