KYC Team Leader

Location: Sofia
Department: KYC
Employment Type: Full-time
Posted:

Your Team

As a KYC Team Leader at Tide (fondly referred to as a Tidean, a mighty challenger of the banking world) you’ll join an ambitious team of highly motivated, talented Tideans who love to collaborate, and are driven by helping people achieve their business ambitions. We live and breathe our values, which are to put our members first, work as one team and be data driven, as part of our team, they’ll matter to you too.

As part of this team, you would be reporting directly to the Head of KYC. With line management responsibility for approximately 6 analysts, you will be leading your pod of analysts to great success!

You will manage the workflow and workload (including targets) for the sub-team, and be their initial point of escalation on cases. You will be reporting MI to the Head of KYC, escalating issues and complex cases where necessary. You will also have responsibility for managing resources within the sub-team.

About You

Let’s not beat around the bush. We’re an international scale up, we’re busy! If fast paced environments, cross team exposure, inquisitive freedom and the ability to have a real impact on a rapidly growing scale up appeals to you, then you already have the mind of a Tidean. If you have that along with the following experience, we’d love to hear from you.

The non-negotiables:

  • You must have strong KYC experience and a can-do attitude
  • You should be flexible and able to work out of hours when required
  • You must have the ability to lead a team; be decisive, goal-oriented and proactive!
  • Excellent communication skills are a must
  • You will have an analytical mind and be good with data

About Tide

With over 85,000 members, we’re the leading SME challenger bank in the UK. Why? Because we’re solving a real world problem by being passionate about helping our Members.

SME’s have been underserved and overlooked by traditional banks for years. In an entrepreneurial age where everyone is expected to take a shot, traditional banks have not evolved with the needs of the market. That’s where Tide comes in.

With quick on-boarding, low fees and innovative features, we thrive on making data driven decisions to help SMEs save both time and money.

About the Perks

Here at Tide, not only do we love what we do, but we love the people who do it. That’s why we look after our Tideans with:

  • 25 days holiday
  • Additional health and dental insurance
  • Flexible working
  • Personal learning and training allowance for your continued development
  • Fully covered Multisport card
  • Food vouchers

Here’s what we think about diversity and inclusion…

Diversity is what makes our world interesting. Fact. We don’t build our product for one type of person, Tide is here for everyone. And that’s how we build our teams. We’re a melting pot of different cultures, races, religions, girls who like girls, boys who like boys and those who like both. We’re proud of the fact that we represent society and it will always be our mission to do so. Everyone here is given a voice, and if you like the sound of that, we’d encourage you to come and find your voice here, too.

Here at Tide, not only do we love what we do, but we love the people who do it. That’s why we look after our Tideans with:

  • 25 days holiday
  • Additional health and dental insurance
  • Flexible working
  • Personal learning and training allowance for your continued development
  • Fully covered Multisports card
  • Food vouchers