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Lead Product Owner

Location: London
Department: Product
Employment Type: Full-time

Tide is the leading provider of UK SME business accounts and one of the fastest growing FinTechs in the UK. That’s not an unfounded boast – we have over 150,000 members (what we like to call our customers, over two percent market share, and have raised over £120m in funding.

We’re also one of LinkedIn’s top 10 hottest UK companies to work for, winner of Best Use of Technology (Growth Finance Awards); Best Banking Provider (Contracting Awards); Innovative Product of the Year (Growth Finance Awards) and we’re listed in the Top 100 FinTech Disruptors and The Startups 100. And that’s just for 2019.

About Tide

With 150,000 members, we’re the leading provider of SME business accounts in the UK. Why? Because we’re solving a real world problem by being passionate about helping our Members.

SMEs have been underserved and overlooked by traditional banks for years. In an entrepreneurial age where everyone is expected to take a shot, traditional banks have not evolved with the needs of the market. That’s where Tide comes in.

With quick on-boarding, low fees and innovative features, we thrive on making data driven decisions to help SMEs save both time and money.

Your Team

As a Lead Product Owner at Tide you’ll join an ambitious team of highly motivated, talented Tideans who love to collaborate, and are driven by helping people achieve their business ambitions. We live and breathe our values, which are to put our members first, work as one team and be data driven, as part of our team, they’ll matter to you too.

In this role, you’ll play a leading role within Tide’s Product team – working alongside experienced product owners and hand-in-hand with solution architects, data scientists, developers, designers and marketers to research, build, ship and improve the product.

We are a small team of highly capable people who believe passionately in the problem we are solving, collaborate closely with direct feedback, and encourage action over deliberation.

About You

We’re looking for an exceptional and ambitious Product leader to play a pivotal part in our growth story. Your responsibilities would include:

  • Owning and independently defining the vision for a significant area of the product
  • Act as the “go to person” for a topic, building a knowledge on industry developments, competitive position and regulatory changes.
  • Building a deep understanding of how our members run their businesses and the challenges they face
  • Assessing opportunities, understanding behaviour, testing hypotheses with data analysis
  • End to end ownership over the delivery of new features and improvements to existing features
  • Communicating progress on a significant area of the product

As a Lead Product Owner, together with the VP of your business area, you would additionally be relied upon for direction-setting for a significant part of the product and to play a meaningful role in Tide’s Product Community of Practice.

Let’s not beat around the bush. We’re an international scale up, we’re busy! If fast paced environments, cross team exposure, inquisitive freedom and the ability to have a real impact on a rapidly growing scale up appeals to you, then you already have the mind of a Tidean. If you have that along with the following experience, we’d love to hear from you.

The non-negotiables:

  • You shipped market-leading products in a fast-growing product-focused company before, as a Product Lead, Head of Product or a similar position.
  • Extensive experience in consulting, a start-up, or other function where the core of the business was a technical product
  • You’re a product evangelist: obsessed with the end user, well-versed in product research practices and are willing to share your knowledge with other product owners
  • You’re organised and pragmatic, capable of leading a technical interdisciplinary team; we’re after someone who’s not afraid to get their hands dirty and remove any blockers that might be on the critical path to shipping
  • You’re comfortable working in a fast-moving company where priorities can change and processes may need to be created from scratch
  • The idea of building products that have never been built before excites you

The highly desirables:

  • Experience with payments, business software or in a start-up environment
  • Technical knowledge and experience with API-based products
  • You have worked in one of the big consultancies

We’re hiring for product owners at a range of seniorities across multiple business areas. If you’re unsure, please apply – and we will aim to find the right role for you.

Here’s what we think about diversity and inclusion…

Diversity is what makes our world interesting. Fact. We don’t build our product for one type of person, Tide is here for everyone. And that’s how we build our teams. We’re a melting pot of different cultures, races, religions, girls who like girls, boys who like boys and those who like both. We’re proud of the fact that we represent society and it will always be our mission to do so. Everyone here is given a voice, and if you like the sound of that, we’d encourage you to come and find your voice here, too.