Senior Developer Experience Engineer

Location: London
Department: Engineering

About You

You’ll be happy working with SaaS tooling that helps developers get code written, tested and released, and with CLI tools and integrations that glue them together, and you’ll have an empathy with those who need these tools and are prepared to help them use them and find ways to improve them. You’re an integrator and an automator, joining systems and tools together in new ways to get amazing results. You don’t consider yourself to be wedded to a single language or technology – you prefer the best tool for the job – including ones you haven’t used before.

Some of the things you’ll be doing:

  • Working in tandem with frontend and backend developers to build and integrate tools and  systems to make their developer experience even better
  • Building systems and integrations to make things better in the following areas:
    • Continuous Integration and deployment pipelines
    • Site Reliability Engineering (SRE)
    • Environment provisioning for development and testing
    • Service catalogue
  • Finding problem areas in Tide’s CI/CD pipelines and making them faster
  • Automating operational work to ensure Tide’s systems run smoothly and without human intervention wherever possible
  • Working with technical teams and agile coaches to understand bottlenecks in our engineering processes and find technical solutions

You’ll be a great fit if: 

  • You have had demonstrable exposure to infrastructure, Cloud or DevOps work
  • You have used and preferably administered tools such as GitHub, Backstage, LaunchDarkly, DataDog, ArgoCD and CI/CD tooling
  • Infrastructure-as-code such as Terraform and CloudFormation
  • You are familiar with working in Docker, Kubernetes and AWS environments
  • You have an awareness of web-based UIs which use frameworks like React or Angular
  • You have experience with a language such as Java, Python, Go or NodeJS
  • You care about making tools that are easy to use, effective and easy to maintain
  • You have experience working in agile environments
  • You are a self starter who is comfortable reading and understanding documentation, getting stuck into a problem and turning out a quick prototype 
  • You are able to decompose big problems into solvable chunks, and deliver full solutions incrementally 
  • You have technical knowledge and experience with API-based products
  • You are comfortable working in a fast-moving company where priorities will change and processes may need to be created from scratch

Who are Tide?

We’re the UK’s leading provider of smart current accounts for sole traders and small companies. We’re also on a mission to save business owners time and money on their banking and finance admin so they can get back to doing what they love – for too long, these customers have been under-served by the big banks.

Our offices are in London, UK, Sofia, Bulgaria and Hyderabad, India, where our teams are dedicated to our small business members, revolutionizing business banking for SMEs. We are also the leading provider of UK SME business accounts and one of the fastest-growing fintechs in the UK.

We’re scaling at speed with a focus on hiring talented individuals with a growth mindset and ownership mentality, who are able to juggle multiple and sometimes changing priorities. Our values show our commitment to working as one team, working collaboratively to take action and deliver results. Member first, we are passionate about our members and put them first. We are data-driven, we make decisions, creating insight using data.

We’re also one of LinkedIn’s top 10 hottest UK companies to work for.

What you’ll get in return:

  • Competitive salary 
  • Vitality Health Insurance, with a proactive focus on mental and physical wellbeing
  • 24/7 Employee Assistance Programme
  • 25 days holiday with the ability to buy extra days
  • We invest in your development with a £1,000 professional L&D budget per year
  • Access to ‘salary sacrifice’ benefits such as Cycle to Work scheme and pension contribution
  • Spacious brand new office in Liverpool street with an all-day snacks bar
  • Enhanced family-friendly leave
  • 24 hours paid volunteering time off per year
  • Flexible working options
  • Sabbatical leave 
  • Share options

Here’s what we think about diversity and inclusion…

We build our services for all types of small business owners. We aim to be as diverse as our members so we hire people from a variety of backgrounds. We’re proud that our diversity not only reflects our multicultural society but that this breadth of experience makes us awesome at solving problems. Everyone here has a voice and you’ll be able to make a difference. If you share our values and want to help small businesses, you’ll make an amazing Tidean.