Cancelling your card


#1

If you need to cancel your Tide MasterCard, visit the Manage Cards section of the app (accessed via the Card Icon) and select Cancel Card.

If you have more than one Tide MasterCard, find the card you wish to cancel by swiping left or right on the picture of the cards.

Tap Cancel card for a specific account to cancel it. In the following screen, identify the reason you are cancelling your card, then tap Next in the top right hand corner.

Choose whether you would like to receive a new card, then tap Next.

If you chose to receive a new card, you will then see the screen below, confirming you card has been successfully cancelled and a new one issued.


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Your Account: Your Tide Mastercard