The Tide team can be contacted through a variety of channels:
- Via the in-app chat: Tap the Help tab at the bottom of your screen and select Start a New Request. You will then be able to send us a message and someone from our team will get back to you as soon as possible.
If you lose your phone, email us at firstname.lastname@example.org and we can help cancel your card and freeze your account.
If you need to report a card lost or stolen, please call: +44 (0) 3331210266