No internet connection error message

setupandaccess

#1

App does not open. Or takes ages to open. I get no internet connection error message even though I’m online.


#2

Sorry for the delay in coming back to you @cb.tv,

If you’re still having trouble could you please email hello@tide.co so our team can look in to this for you?


#3

I am still having this issue, and I just emailed as you suggested.


#4

Hi @cb.tv,

The team has been in touch on a private channel to further assist you with this.
Don’t hesitate to get back to them if you have any questions.

Thanks,
Valentine