Standing Orders

payments

#1

Hi, I’ve been using Tide for a while, and like the app and service. I love the touch id support, thanks for adding that.

The biggest remaining problem for me in using it as a business account (aside from minor glitches caused by your use of a card payment network) is that I can’t pay salaries with a standing order, and instead have to use manual payments. I’ve switched to Tide because this feature was promised, and seems pretty basic, but am getting concerned about the timeline for delivery.

This is apparently on your roadmap, and I see from other posts here it is a recurring request - please can you provide members with a specific timeline for making this feature available? Is it a few months away, 6 months away, or a year away at this point?

Also if you had a public roadmap this would be really useful for managing member’s expectations - I understand the difficulties with doing this but feel it could assuage some concerns about the lack of features like standing orders, iban etc.


#2

Hi @kenny, thanks for getting in touch with us. We’re delighted to have you in our community :D.

As we are still iterating our plans in response to our Members feedback, we have decided not to share a roadmap this year. As Tide’s founder, George Bevis, explained in another post, we don’t publish a timetable because we know that our members are businesses who need certainty and we don’t want to commit to dates on which we might later backtrack.

However, I can tell you that forex, multi-user and standing orders are the most immediate priorities, with the aim to get these out in a few months. We do recognise the demand and our teams are working hard to introduce these soon, so thank you for your patience!

I hope this sheds some light on the situation and please do get in touch if you have any further concerns. We’d be happy to help.


#3

Thanks, this helps. Good to know they are on the roadmap for the next few months.


#4

Any progress on standing orders yet? I feel like six months is definitely “a few”…


#5

Hi @mulch,

Have you asked to join Tide Preview to test the feature? If so, you should hear from our team soon :slight_smile:

If not, you can do so here.

Thanks,
Valentine


#6

Great to see this happening, thanks!


#7

Hi all,

I’m very happy to let you know that Scheduled Payments aka Standing Orders are here :slight_smile:

You can learn how to schedule a payment here.

Let me know if you have any questions.

Valentine