Tide Logo

Tide Logo
Tide Logo
Tide Logo


Why was this SEPA Direct Debit declined?

Why was this SEPA Direct Debit declined?

A SEPA Direct Debit payment can fail due to several reasons, including:

  • Insufficient funds – Your customer’s account doesn’t have enough balance.

  • Mandate issues – The mandate is missing, expired, or invalid.

  • Bank rejection – Your customer’s bank refuses the transaction due to account restrictions.

  • Incorrect details – Errors in IBAN, BIC, or other banking details.

  • Payer-initiated rejection – Your customer cancels or disputes the payment.