Your Tide Card

• What is a foreign transaction?
• Which foreign transaction fees am I being charged when I use my Tide Card?
• What is foreign transaction fee?
• Should I choose to pay in EURO or the foreign currency when I’m abroad?

Numberless Card

• What is a numberless card?
• What if I didn’t add my card to Apple Pay or Google Pay during onboarding?
• How do I activate my physical card for contactless payments?
• 1. Why is my Tide physical card numberless?
• What if I lose my numberless card?
• Can I use my card for online purchases?
• How do I start using my card before it arrives?
• Where can I find my card details?

• Can I use my card abroad?

• Why is my card blocked?
• How do I view my card PIN and its other details?
• How do I freeze my card?
• How do I activate my card?

• What is a Virtual Card?
• How to order and activate my virtual card?
• Refunds to virtual cards, are they possible?
• How to view virtual card details?
• What happens if my main Tide card is frozen or replaced?
• How many virtual debit cards can I have?
• Can I cancel or reorder my Virtual Card?
• Can I add my virtual card to payment wallets ( Apple Pay, Google Pay, PayPal)?
• How do the card types differ?
• How to use my virtual card?