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Understanding your Own website requirements and limitations

Own website is designed to help businesses create professional websites quickly and easily. To ensure a smooth experience, there are a few requirements, limitations and subscription-related details you should know before getting started.

What you need to use Own website

To access and use Own website, you will need

An active Tide business account

An active Own website subscription

A stable internet connection

A mobile device or browser to access the Tide app

Where can I find Own website in the Tide app?

You can access Own website through multiple entry points in the Tide app:

  • Profile → Memberships → Tools → Sell & Scale Toolkit → Own website

  • From the Home tab under “Do more with Tide”

  • By using the Global Search feature and searching for “Own website”

Tap on “Go To Website Builder” to start creating and managing your website.

Do I need technical skills to create my website?

No. Own website is designed for everyone. You can simply drag, drop, edit and publish your website without any coding or technical knowledge.

Will my website work on mobile phones?

Yes. All websites created with Own website are fully mobile-optimised and automatically adapt across:

  • Mobile phones

  • Tablets

  • Desktop browsers

Supported website types

Own website is suitable for:

  • Small businesses

  • Service providers

  • Freelancers

  • Consultants

  • Retail businesses

  • Online catalogues

Subscription plans and pricing

Is there any benefit of choosing yearly over monthly?

Yes. The yearly plan offers:

  • Approximate savings of ₹989

  • Hassle-free usage for a full year

  • No need for frequent monthly payments

How much does the yearly plan cost?

You will be charged ₹4,916.82 (including taxes) at the time of purchase.

From the next billing cycle starting 1 April 2027, the renewal price will be ₹4,999.00 (including taxes).

What happens if I fail to pay for the subscription?

Tide attempts to charge your account on the 1st of every month.

If your PPI account has insufficient balance, we continue retrying the payment until the end of the month.

There is a 14-day grace period during which payment retries are attempted every 24 hours.

If the payment remains unsuccessful after the grace period, the subscription will be cancelled at the end of the month.

Can I buy individual components separately?

No. Individual components such as domains, professional email services, or hosting cannot be purchased separately.

These services are only available as part of the Own website subscription package.

Email and domain setup requirements

Professional email and domain services depend on:

  • Successful domain registration

  • Correct DNS and setup configurations

  • An active Own website subscription

Domain availability limitations

Domain registrations are subject to:

  • Domain availability

  • Supported domain extensions

  • Successful verification and registration

Some premium or restricted domains may not be available.

Current platform limitations

At present, some advanced website features may not be supported.

These may include:

  • Custom coding access

  • Third-party plugin installations

  • Advanced e-commerce functionality

  • Custom server hosting

  • External theme uploads

Content and media guidelines

To maintain website performance and reliability:

Upload clear and optimised images

Avoid excessively large media files

Ensure all content complies with applicable laws and regulations

Website editing and publishing limitations

Changes made to your website may take some time to reflect publicly after publishing.

Some updates may require:

  • Re-saving sections

  • Republishing the website

  • Refreshing your browser cache

Business and compliance requirements

Businesses using Own website must ensure that:

  • Business information shared is accurate

  • Products and services comply with applicable laws

  • GST and regulatory details are updated where required

Subscription dependency

Access to certain features such as domains, hosting, email services, or website functionality may stop if your Own website subscription is cancelled or expires.

Need help?

For support related to Own website requirements or limitations:

Tap Support icon > Messages in the Tide app

Email: indiasupport@tide.co

Tide | Do what you love.
This website is provided to you by Tide Platform Private Limited, part of the Tide Group. Tide is not a bank and does not hold or claim to hold a banking license. Tide is a business financial platform and the leading digital challenger in business banking services. We believe that a platform approach is the future of business banking, allowing us to offer both financial and admin services to Small and Medium Enterprises, saving them time (and money) to allow them to focus on what they love: running their businesses. *Group Insurance may be offered as part of services offered by our engaged partners. Tide, the Tide logo, the Swell, and Do less banking are trademarks and trade names of the Tide Group, and may not be used or reproduced without the consent of the owner.