Access

What is the minimum balance requirement for a Tide Savings account?

Tide offers a zero balance account.

Can I access my account from multiple devices?

Yes

Can I open Tide account without Aadhaar/PAN card?

No, unfortunately we require Aadhaar and PAN card to open your account. If you do not have Aadhaar or PAN, please apply for the same.

How can I update my mobile number or Email ID at Tide?

To update your Email id or Mobile number, please write to us on indiasupport@tide.co with a self attested verfication proof and we will change the same for you.

Which devices can I use to open and access a Tide account?

Tide runs on Android 5.1.1 and above.

Unfortunately, Tide is not compatible with Windows phones and IOS as of now.

How do I log in to my account from a new device?

Using the log in credentials to your Tide account, you can log in from any android (5.1.1+) device.

Can I log into Tide from a desktop?

Tide is only available for Andriod 5.1.1+ as of now.

Can my business partner or employees access my account?

Not yet, currently accounts can be accessed only by the named account holder.

Account Features

Will Tide offer a cheque book to me?

Cheque Book would be provided to you on Request to Partner bank by paying carges as per bank guidelines.

What is a virtual card?

Tide provides you with a virtual card and it is same as Physical card, can can be used anywhere in Online Transactions. It can also be used for certain Cardless Withdrawal ATMs

When will I receive a physical debit card?

Tide will provide you a Default Virtual Debit Card, Physical Debit card would be provided to you on Request to Partner bank by paying charges as per bank guidelines.

Does Tide provide me a debit card?

Tide will provide you a Default Virtual Debit Card, physical debit card would be provided to you on request (to our partner bank), chargeable as per bank guidelines.

Does Tide provide auto debit facility?

Yes, through eNACH.

Can I open a salary account through Tide?

Tide does not offer a salary account

Will I be assigned a Relationship Manager?

For this please write to us at indiasupport@tide.co and we will get back to you.

When is the interest earned on my saving account deposited/credited into my account?

Interest is earned on a daily basis on your savings account and will be credited quarterly on the last date of quarter.

At what rate will I earn interest on the balance of my savings account?

Tide accounts provided by RBL Bank offers attractive interest rates, you can visit https://www.rblbank.com/interest-rates/savings to know more

What are the nomination facilities available on the savings account?

Nominees can be added during the onboarding journey as well as later, on request. Anyone above the age of 18 who is a citizen and a resident of India can be a nominee.

Can I opt for multicity/local cheque book from ATM

No, currently you cannot opt for a cheque book from ATMs.

What different types of accounts does Tide offer?

Currently Tide offers smart savings and current accounts.

  1. Savings Account, regulated by the Reserve Bank of India (RBI) in partnership with RBL Bank.
  2. Current Account, regulated by the Reserve Bank of India (RBI) in partnership with RBL Bank.

That’s just the beginning! You can see more on our features page, and keep up to date with what’s coming next on our roadmap (why do we need this? We have already mentioned it before)

Can I deposit cheques?

Yes, you can deposit cheques at any RBL bank branch/RBL ATM or use the chargeable service of collection from home in serviceable pin codes

What are Tide’s features?

Tide accounts come packed with smart and time-saving tools, letting you focus less on admin and more on your business.

  • New Bank account journey can be completed in as little as 10 minutes on a mobile device. This saves businesses valuable time in getting their company and/or account set up to operate efficiently, rather than having to visit any branches.
  • No credit check is required to open an account, therefore there is no risk in clients trying out Tide alongside an existing account.
  • Free sign-up, with no annual or monthly fees. This saves clients’ money that can be invested into their business instead.
  • Access to all Tide Platform product features to manage their business admin such as the GST Registration, Receipt Importer, Expense Management, Expense Team Cards, Accountancy Software Integrations, Invoicing Tool, Invoice Protection and Payroll Management*. These features will save clients’ valuable time completing and managing their business admin. (ROADMAP).
  • Upon successful account set-up, you would be eligible for Tide benefits** as well.

* Features to be rolled out in upcoming months. **Benefits subject to promotional campaigns.

Are there limits on my account?

No, there are no limits on your account

How do I deposit cash?

You can deposit cash at any RBL bank branch/RBL ATM or use the chargeable service of collection from home in serviceable pin codes

Can I have a monthly statement?

You would be provieded Monthly statement on eMail, as well as anytime you could log in and get your statement.

How can I export transactions from my account?

Members can download their transaction history/statement from the Tide app. In future members will be able to export transaction details based on different criterias. (eg. category, keyword, etc.)

Joining Tide

Can I migrate my existing bank account to Tide?

No, as of now, we do not support any account migration facility.

Can I change my Bank for Tide Account?

No, currently we are offering bank accounts in partnership with RBL Bank only.

Which bank is used for Tide account?

Tide is offering bank accounts in partnership with RBL Bank.

Do I need to visit any branch to open my Tide account?

No, you need not visit the branch, you can open your Tide account online by writing to us at indiasupport@tide.co or register your interest through our website www.tide.co/in

How Tide account is different from a Bank account?

Tide provides almost all the banking features and more.

To list some of them:

  • A new bank account journey can be completed in as little as 10 minutes on a mobile device. This saves businesses valuable time in getting their company and/or account set up to operate efficiently, rather than having to visit a branch.
  • No credit check is required to open an account, therefore there is no risk in members trying out Tide alongside an existing account.
  • Free sign-up, with no annual or monthly fees. This saves member’s money that can be invested into their business instead.
  • Access to all Tide Platform product features to manage their business admin such as GST Registration, Receipt Importer, Expense Management, Expense Team Cards, Accountancy Software Integrations, Invoicing Tool, Invoice Protection and Payroll Management*.
  • Upon successful account set-up, you would be eligible for Tide benefits** as well.

* Features to be rolled out in upcoming months. **Benefits subject to promotional campaigns.

How do I approach Tide to open a savings account?

You can write to us at indiasupport@tide.co, or visit www.tide.co/in and our team will get in touch with to you to take it forward.

Why should I join Tide?

Tide accounts come packed with smart and time-saving tools, letting you focus less on administrative tasks and more on your business. One can open a Tide account in as little as 10 minutes on a mobile device (android version 5.1.1+), along with saving businesses valuable time in getting their company and/or account set up to operate efficiently, rather than having to visit any branch. That’s just the beginning! You can see more on our features page, and keep up to date with what’s coming next on our roadmap.

Does Tide offer bank accounts?

Yes.

There would be two different types of accounts available with Tide:

  1.  Savings Account, regulated by the Reserve Bank of India (RBI) in partnership with RBL Bank.
  2.  Current Account, regulated by the Reserve Bank of India (RBI) in partnership with RBL Bank.

Right now, we are only accepting applications for savings account. Applications for current account will be started soon. We are also working on a host of new features for you to use. Visit www.tide.co/in for updates.

What ID will I need to open a bank account with Tide?

We need the following documents to help you open an account:

For Savings Account:

  1. PAN
  2. Proof of Address (Aadhaar)

For Current Account:

  1. PAN
  2. Proof of Address (Aadhaar/Driving License/Passport/etc.)

Can I open an account? (our eligibility criteria)

If you are 18+ years of age and have a valid Aadhaar card and address proof, you can open an account with us.

What is Tide? Is Tide a bank?

Tide is not a bank.

Tide is a business financial platform and the leading provider of digital business banking services in the UK with a 6 percent market share. We’re the leading provider of digital business banking services in the UK and one of the UK’s fastest growing fintechs. We would be providing similar services in India.

At present, Tide offers savings bank account, provided by RBL Bank which is regulated by the Reserve Bank of India (RBI).

With over 1 in 20 small business owners in the UK banking with us, we’re ready to go global and empower entrepreneurs just like you. We believe that this model gives us the opportunity to provide a wider range of products and services to our members, helping them save time (and money) on their financial admin.

How long does it take to open a bank account with Tide?

Savings Account is available for use in typically 1 day after application, while Current Account takes about 10 days to be active after application, post successful submission of all required details.

Do you carry out credit checks?

Tide accounts are provided by RBL bank and regulated by RBI, India. No credit check is required to open an account, therefore there is no risk in clients trying out Tide alongside an existing account. We carry out credit checks only if you express interest in Credit Products.

Can I apply from outside India?

Currently Tide services are available in the UK and India. To apply from outside India, you need to have a valid UK registered mobile number.