How do I log in to my Tide account from a new device?

To recover access to your Tide account on a new phone, or if you reinstall the app after deleting it, you’ll need to complete the account recovery process set out below to verify your identity. This is to protect you and keep your Tide account safe. If you’re using a cloud service to restore your apps, please note that this won’t work for the Tide app. Instead, you will have to delete the app and download it again from the Google Play Store.

Once the app is downloaded, you can recover your Tide account by following these steps:

  1. Ensure that the SIM card associated with the phone number you used to register with Tide is inserted into the device you’re using.
  2. Make sure that you are physically located in India and are not using a VPN.
  3. Open the newly downloaded Tide app and tap on ‘I already have an account’
  4. Follow the prompts to select or enter your Tide registered phone number. 
  5. Once your phone number is verified, provide necessary permissions so that we can perform the necessary checks. 
  6. Take a selfie. Make sure you’re in a well-lit room so the selfie is bright and clear.
  7. That’s it. Once verified, you will regain access to your Tide account.


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