These Research Consent & Non-Disclosure Terms (these “Terms”) are entered into between Tide Platform Private Limited, having its address at Level 13, Plot No. 19, Software Unit Layout, Madhapur Hyderabad, Telangana – 500081 (hereafter “Tide”) and the Survey participant (“you”). You and Tide wish to enter into these Terms to: (a) discuss and exchange information; (b) ensure that the information exchanged remains confidential; and (c) ensure that rights to ideas or suggestions are properly allocated.

You agree and acknowledge that you have read these Terms. These Terms form a binding legal contract between you and Tide. You must not participate in the Survey if you do not agree to these Terms.

By clicking the ‘submit’ button on the final page of the Survey, you signify your consent to these Terms.

The parties agree as follows:

  1. Purpose. You agree to take part in a study or a research survey (the “Survey”) under these Terms for the purpose of assisting Tide in researching and analyzing the usability of its current and proposed products and services (the “Purpose”).
  2. Feedback. In the course of your participation in the Survey, you may be requested to provide comments, inputs, feedback, ideas, reports, suggestions, data or other information to Tide (collectively the “Feedback”). You hereby permit Tide to use any Feedback provided by you without limitation to develop and enhance Tide’s current or future products and services and for other related internal uses, without any monetary compensation to you. Notwithstanding the foregoing, you agree that you will not disclose to Tide any third-party information that you are otherwise obligated to maintain as confidential.
  3. Confidentiality.
    A. Any information which Tide provides you in connection with the Survey constitutes “Confidential Information”. Confidential Information includes the content of these Terms, and information provided to you during the Survey which relates to the existence of and features of proposed Tide products and services. Confidential Information does not include information that: (i) was known to you without restriction before receipt of such information from Tide; (ii) is publicly available without your fault; (iii) is rightfully received by you from a third party without a duty of confidentiality; or (iv) is independently developed by you without use of any Confidential Information, as evidenced by your written records.B. You will only use Confidential Information for the Purpose. You will not disclose Confidential Information to any third party in any manner. You will use a reasonable degree of care to protect Confidential Information and to prevent any unauthorized use or disclosure of Confidential Information. Notwithstanding the foregoing, you may disclose Confidential Information when compelled to do so by law or regulation if you provide reasonable prior notice to Tide before such disclosure.
  4. Privacy. You understand and agree that Tide may process the following personal data about you: (a) information related to your Tide account, such as your business type, scale, area of business, products and services you avail of, etc.; (b) basic identification details such as your name and email address; and (c) any other personal data you decide to voluntarily provide to Tide as part of the Survey. Where the Survey is conducted through an audio-visual interaction, Tide may record such interaction. Tide will use your personal data solely for the purposes of administering the Survey and improving Tide’s products and services. You can find more information about Tide’s data processing practices under Tide’s privacy policy, which is incorporated into these Terms by reference.
  5. Consideration. Participation in the Survey does not entitle you to any monetary consideration. However, to incentivize participation in the Survey, Tide will award an Amazon gift card worth One Hundred Rupees (INR 100) to the first hundred (100) participants who successfully complete the Survey. Gift cards will be sent to the email ID of the participants registered with us. It may take up to sixty (60) days after the successful completion of the Survey for your gift card to arrive in your email. Tide does not issue Amazon gift cards. Accordingly, Tide is not responsible for any issues relating to their use, redemption, limitations, or unavailability. Tide gives no warranty of any kind nor accept any liability in connection with the Amazon gift cards delivered as consideration under these Terms. Additional terms may apply to the redemption of the Amazon gift cards (including Amazon’s own terms). We advise you to review all information included with your Amazon gift card. If you avail of your Amazon gift card, Amazon will process your personal data (as a data controller separate from us) in line with its privacy policy.
  6. Future Participation. You understand that your participation in a survey does not guarantee that you will be invited to participate in any future survey conducted by Tide. Tide retains the sole discretion to determine the participants in each of its surveys.
  7. These Terms impose no obligation on Tide to use your Feedback. Neither party acquires any intellectual property rights under these Terms except the rights acquired by Tide to use the Feedback under Clause 2 above.
  8. These Terms do not create any agency or partnership relationship between the parties. These Terms are not assignable or transferable by you. These Terms are the parties’ entire agreement on this topic, superseding any prior or contemporaneous agreements. Any amendments must be in writing. Failure to enforce any of the provisions of these Terms will not constitute a waiver. These Terms are governed by the laws of India. The courts of New Delhi will have exclusive jurisdiction over any dispute arising out of, or in connection with these Terms.