Invoicing

Which of my invoices are eligible for Invoice Protection?

Any invoice you send to another business is eligible for Invoice Protection as long as:

  • it’s a valid invoice
  • it isn’t too close to the due date
  • it was issued within 30 days of the supply of the goods and/or services
  • it’s supported by evidence that the customer confirmed the purchase
    This could be a purchase order, email confirmation or agreed contract.

If you only received verbal confirmation of the order, then you can still take our Invoice Protection. However, Hokodo won’t pay a claim for your invoice if your customer disputes having placed the order.

To take out Invoice Protection, you’ll be asked to confirm that, to the best of your knowledge, your customer:

  • is not insolvent
  • is able to pay the invoice at the time you buy the protection
  • does not have any other outstanding invoices with you which are over 45 days overdue.

Hokodo doesn’t expect you to do any further investigation of your customer’s solvency. However if, in carrying out your business, you discover it’s likely that your customer won’t be able to pay your invoice then you must not take out any further Invoice Protection on invoices to that customer.

Find out more about Invoice Protection and how it works.

You have access to Invoice Protection with Hokodo for all eligible invoices. If you have signed up for the Invoice Assistant as a limited company, this means that your first Invoice Protection for that month is free as it is included within the add-on. Your first use of Invoice Protection in a month will be deducted but then refunded to you in your next billing cycle.

Invoice protection is provided by Hokodo Services Limited, who are authorised by the Financial Conduct Authority as an Appointed Representative of Innovative Risk Ltd. Invoice Protection is available for eligible invoices. Hokodo assess invoice eligibility based on a range of factors including the identity of the buyer and how close the invoice is to its due date