Before you start to collect invoice payments by Direct Debit, first you’ll need to connect to GoCardless. It’s fast and easy – here’s what to do:
- Connect to GoCardless
Log into Tide on the web and go to Invoicing.
Click on an invoice. If the GoCardless option is available for that invoice, you’ll see a box for Direct Debit with GoCardless.
Click Ready to set up. You can then either Sign up or if you already have a GoCardless account, choose Sign in
- Send mandate request to your customer
GoCardless will ask your customer to authorise a Direct Debit mandate. You’ll be notified when they authorise it.
- Create invoice in your Tide app or Tide on the web
Set the payment terms as usual.
- Schedule payment by Direct Debit
Via Tide on the web, schedule the payment, either for the invoice due date or another day you choose.