Upgrading your Tide account

How long will I have to wait to access my new bank account?

On the date and time slot for us to upgrade your account, the upgrade may take up to 3 hours. You won’t be able to use your Tide app or log into Tide on the web during this time.

When we’ve finished upgrading your account and you’re able to log in again, you’ll get an email and app notification confirming this.