The meaning of the different status types is as follows:
- Available – You will see this status if you have not yet been onboarded to use Payment Links
- Pending – This means your onboarding process to use Payment Links is underway between Tide and our payment provider
- Active – You’ll see this status when you have been successfully onboarded and Payment Links is available to use
- Unavailable – If you see this status, it means that your member access has been deactivated, usually as a result of regulatory obligations that we have to comply with. Should this occur, then our Member Support team will work with you to resolve the issue.