Invoice Protection

Invoice insurance from Hokodo, available on Tide on the web.

Protect against non-payment

As part of our mission to help protect your cash flow, and save you time and money, we’ve teamed up with Hokodo to bring you Invoice Protection.

With Invoice Protection, you can cover your invoices and protect your business against the risk of non-payment.

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For limited companies

Available to limited companies who have filed up-to-date accounts with Companies House. Not yet available for Sole Traders.

Why insure your invoices?

Never considered insuring your invoices before? Here’s why it’s a smart solution for many small business owners:

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Protect against non-payment

Your payment is guaranteed, even if your customer can’t pay you (terms and conditions apply).

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No long-term commitment

You pay per invoice so you only pay for what you need.

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Easy to set up

You decide which invoices to insure and you’re protected in just a few clicks.

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No chasing unpaid invoices

Hokodo takes care of everything, including the hassle of trying to collect late payments.

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We found the service very easy to use and useful.

It was definitely great to have the back up and know that we’d get paid if our client couldn’t pay us during these trying times with COVID-19.

Joseph, J R Cleaning & Removals, Sheffield

How to insure an invoice with Tide

Protecting your cash flow with Invoice Protection is easy.

Log into Tide on the web

Go to Invoicing


Check your customers’ credit scores

To help you decide which invoices to insure, you’ll be able to see your customers’ credit scores. This is a measure of their financial health (5 stars = good financial health, 1 star = substantial risk).


Select an invoice and get a quote

You can insure invoices of up to £22,000 (excluding VAT). You can get a quote for a single invoice or several and typical costs are between 0.3% and 1% of the value of the invoice.
Hokodo will give you a quote in less than 30 seconds. If you accept the quote, Hokodo insures 90% of our invoice amount against non-payment from your customer.


Contact Hokodo if your invoice becomes 45 days overdue

  • If your invoice becomes overdue by 45 days, contact Hokodo at support@hokodo.co
  • You need to notify Hokodo within 30 days of the invoice becoming 45 days overdue (so that’s 75 days from the ‘payment due’ date on your invoice).
  • Hokodo will reply by email, explaining what to do. This is when you can instruct their debt collection service to step in to chase your customer.
  • The collections process usually takes 15 to 60 days.

Get paid

If the collection fails, Hokodo will pay the protected amount (90% of the invoice value). Hokodo is backed by specialist insurers Lloyd’s of London so you know your claim is in safe hands.


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Invoicing with Tide

Create, customise and send invoices, hassle-free, all from your Tide app.

No need to use a separate system, ideal for small businesses and free to all Tide members.

Read more about Invoicing with Tide


Invoice Protection FAQs

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