Add payees and set up payments

There's a quick way to organise your payees and set up your future-dating payments with your Tide account.

In this guide, learn how to:

Add your business or individual recipients

Manage your recipients list

Set up a Scheduled Payment or a Stand Order

Manage your future-dated payments

Add your very first recipient

You can swiftly add your very first recipient on mobile. Simply tap either: Accounts > Send > + Add a recipient OR under Recipients > + Pay someone new.

Next, select if you're:

Paying a business or an individual

Sending a domestic or an international payment

Add your business recipients

Now that you've accessed the Recipient menu, you may have selected Business.

You'll next be prompted to type in the Account holder name and will have three options on how to add the recipient details.

Add "account holder name" as a new recipient

If you tap on this option, you'll need to manually enter the:

Account holder name

Sort code

Account number

Display name is optional

Then, tap Add recipient > Approve this recipient > authorise

Add a verified recipient

If the recipient is verified, their account details would appear. You'd simply need to tap: Approve this recipient > Authorise

Name matches from Company House

The third option is find your recipient within the Company House list. Tap Select and fill in your recipient's details.

Add an individual recipient

If you've selected to add a personal recipient, simply type in the details as you'd for a business recipient:

Account holder name

Sort code

Account number

Display name is optional

Manage your recipients

Once you've added your recipients, you can also make changes to their details. In your app, tap: Accounts > Send > under Recipients > + View all > tap on a specific recipient to:

Delete your recipient

Set your recipient display name

Add your recipient to favourites

View any transactions you've sent with a date range

Within this +View all menu, you can also:

Filter your recipients – via favourites, domestic, or international

Sort your recipients – alphabetically or via your recent search

Set up a Scheduled Payment or Standing Order

You'll notice that there are two types of Scheduled Payments:

Standing Order – a type of scheduled payment that repeats, always for the same amount, on a regular basis you choose, for example, weekly or monthly

Future-Dated Payment – you set to go out once, on a date in the future. You can schedule one-off payments up to one year in advance

Payment fees

There’s no fee to set up a Scheduled Payment or Standing Order, but the payment itself counts as a transfer, and is charged at the normal rate of 20p per Faster Payment.

If you’re a Tide Smart, Pro or Max member, Scheduled Payments are included in your monthly free transfer allowance.

Schedule a payment

In your app, tap:

Accounts > Send > Make a Payment > select a Payee or Pay someone new

Enter the amount and a reference > toggle on Schedule this payment

Choose the frequency and the first date of the payment > Confirm schedule > Authorise

Schedule payments for your supplier invoices

In your app, tap:

Invoices & Bills > Bills > Pay a Bill

Fill in all the relevant information > Continue

Schedule this payment > select the date you’d like to make the payment

Manage your Scheduled Payments

On mobile

To stop an upcoming Scheduled Payment, in your app, tap:

Accounts > Send > Upcoming Payments

Select the payment you’d like to stop

Cancel Scheduled Payment > Confirm

To change a future-dated payment or standing order, you’ll need to delete the existing one and set it up again. In your Tide app, tap:

Accounts > Send > Scheduled payments > find it in the list and tap X

On the web

You can set and manage these payments by going to: Account management > Scheduled payments

To delete an existing one, go to: Make a payment > find it in the list and select X.

Need help with your Scheduled Payments?

If a Scheduled Payment fails 6 times in a row, it’ll be considered ‘not needed’, and we’ll cancel it automatically. If you need to, you can set it up again at any time

Your usual account limits apply to Scheduled Payments. See your account limits in the app by tapping Accounts > Details > Account Limits. If you need to transfer more than your limit allows, tap the Support icon in the top-right corner of your app to request a limit increase

As a security measure, we may limit how much you can send to a newly added payee within the first 3 hours

Recurring payments are only processed on business days