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How to set up and use your Tide Nano Card Reader

Your Tide Nano Card Reader (NYC1) is a screenless card reader.

Connect your Nano Card Reader to your app via Bluetooth, and then use your Tide app to create payment requests and collect them through your reader.

How to set up your Nano card reader

How to set up your Nano card reader

Your package includes

  • Nano Card Reader (NYC1)

  • USB charging cable

  • Power adapter

Pair your card reader

Make sure your phone's Bluetooth is turned on and your reader is powered on.

  1. Open your Tide app and go to Pay > Get paid > Receive a card reader payment

  2. Enter any amount and tap Charge > Pair a Nano Reader

  3. Your app will scan for nearby readers, just select your reader's serial number when it appears on-screen

  4. Double-press the side button on your reader when the light flashes blue to connect

How to take a payment

How to take a payment

Taking your first payment after set up

  1. Turn your reader on and make sure Bluetooth is enabled on your phone

  2. Your app will already be connected from set up, so just ask your customer to tap, insert, or swipe their card

  3. Your customer might need to enter their PIN, and the payment will be completed

Taking further payments

  1. Open your Tide app, and tap Pay > Get paid > Receive a card reader payment or Pay > Card reader sales > Take a payment

  2. Enter the amount, add a description if you'd like, and tap Charge

  3. Select your paired device from the list of connected devices

  4. Ask your customer to tap, insert, or swipe their card

  5. Your customer might need to enter their PIN, and the payment will be completed

How to sell through your Tide App Catalogue

How to sell through your Tide App Catalogue

Create your Tide App Catalogue

Tide's App Catalogue  lets you create a product catalogue on your mobile device - a simple, ready-to-use menu for taking payments.

Upload images of your products and services, then add prices, stock levels (optional) and a delivery fee (optional).

  1. Go to the Sell section of your Tide app and tap Catalogue

  2. Add your products and prices by tapping Create item

  3. Edit these any time you need

Take a payment

Take a payment

  1. Open your Tide app and tap Till Mode in the top right-hand corner

  2. Choose how you'd like to be paid, and make sure your Nano device is selected

  3. Tap Items and select the product or service, along with the number of items being purchased

  4. Tap the Charge button and present the Nano device to the customer to take payment

Tide | Do what you love.
Tide Platform Limited (Tide) designs and operates the Tide website and app. Tide is not a bank. Tide is authorised by the Financial Conduct Authority (FCA) under the Electronic Money Regulations 2011 under firm reference number 900843 for the issuing of electronic money and the provision of payment initiation services and account information services under the Payment Services Regulations 2017. Tide is also authorised and regulated by the Financial Conduct Authority in relation to its credit and insurance broking activities (firm reference 718743). Tide is incorporated and registered in England and Wales with company number 09595646 and registered office at 4th Floor The Featherstone Building, 66 City Road, London, EC1Y 2AL. Tide offers bank accounts powered by ClearBank® Ltd (ClearBank) (account sort code is 04-06-05). ClearBank is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 754568. Eligible deposits with ClearBank are protected up to a total of £120,000 by the Financial Services Compensation Scheme (FSCS), the UK's deposit guarantee scheme. For further information visit Home. ClearBank Ltd is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Financial Services Register number: 754568). Registered Address: ClearBank, Level 27, The Broadgate Tower, 20 Primrose Street, London, United Kingdom, EC2A 2EW. Eligible deposits held in the Tide Business Current Account (powered by ClearBank) are covered by the Financial Services Compensation Scheme (“FSCS”) subject to eligibility. All eligible deposits at the same bank are aggregated to determine the coverage level for each depositor up to £120,000, therefore if you have any other product/services with ClearBank these will be aggregated. To find out more and to check your eligibility please visit: About us . Some of Tide’s members also hold e-money accounts powered by PrePay Technologies Limited (PPT) (account sort code is 23-69-72). PPT is an electronic money institution authorised by the FCA under the Electronic Money Regulations 2011 under firm reference number 900010 for the issuing of electronic money. PPT holds an amount equivalent to the money in Tide current accounts in a safeguarding account which gives members protection against PPT’ insolvency. Tide Cards may be issued by both Tide and PPT, who are licensed by Mastercard International for the issuance of cards. The issuer of your Tide card will be identified on your monthly card statement. Tide Capital Limited is an appointed representative of P1 Investment Services Limited which is authorised and regulated by the Financial Conduct Authority under firm reference number 752005 to carry out such regulated activities as are involved in the provision of Tide Investment Account. Seccl Custody Limited is the custodian of assets held in Tide Investment Account and is authorised and regulated by the Financial Conduct Authority (firm reference number 793200) and registered in England and Wales under No. 10430958. Registered office 20 Manvers Street, Bath BA1 1JW. Tide, the Tide logo, the Swell, and Do Less Banking are trademarks and trade names of Tide Platform Limited, and may not be used or reproduced without the consent of the owner.