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Send USD with your Tide account

Yes, there's a way to send USD with your Tide account.

In this guide, we cover how to:

  • Get your ACH details

  • Pay your clients in USD

  • Understand the fees and Foreign Exchange (FX) markup rates that will be applied to your payments

Make USD payments with ACH

Make USD payments with ACH

Get to know ACH

The Automated Clearing House (ACH) system is a way to send out electronic credit and debit transfers. It allows payments in the U.S. and internationally.

Get your ACH account

Before you start sending USD payments, you'll need your ACH account details. You can do so in your app by tapping:

  • Accounts > Details next to your main account > ACH > enable USD payments

Keep in mind that you only get one set of ACH account details. If you have more than one Tide account, these details will be linked to your primary Tide account.

You won’t be charged anything for activating ACH payments.

Pay USD to a new payee on mobile

Pay USD to a new payee on mobile

Add your recipient

If you're transferring USD to a brand new recipient, you'd need to add their bank details. In your app, tap:

  1. Accounts > Send > Send money abroad*

  2. +Add recipient > tap if you'd like to pay them in EUR or USD

  3. Select recipient type (ie. business) > Enter the recipient's legal name, routing number, account number, and address

  4. Next > Approve recipient

* Or from Recipients, tap +View all.

Pay USD from your phone

Once you've added your new recipient, tap:

  1. Pay recipient > Make international payment > enter the amount you'd like to send in GBP

  2. Review the live exchange rate (updated automatically every 30 seconds) and the converted amount in USD. If you want, you can also add a reference for this transaction

  3. Next > Confirmation screen > review the recipient details, amounts in GBP and USD, exchange rate, and any transfer fees > Confirm the payment

Pay USD to an existing payee on mobile

If you want to pay a recipient whose data you've already entered, you can tap:

  1. Accounts > Send money abroad > fill in the details within the Make international payment screen* (amount in GBP and reference)

  2. Next > select your recipient from the list

  3. Review the amounts and fees in the Confirmation screen > Confirm payment

* Or, you can also access the Make international payment screen from Accounts > Make a payment.

Pay USD from your laptop or PC

To make a payment on the web, click:

  1. Payments > International payment

  2. Select either a recipient from your list or add a new one (as you'd on mobile)

  3. Add the amount you'd like to send in GBP

  4. Next > on your mobile, go to Send money and confirm the payment

Good-to-know about sending USD

Good-to-know about sending USD

Processing your USD payment

As a general guideline, it takes 5 to 6 working days to send money outside the UK. Tide cannot guarantee the exact time taken as this depends on the local and intermediary bank systems.

Amounts you can pay

The minimum USD payment you can make from your account is 2 USD. There aren’t any limits on the number of USD payments that you can send.

As with all of our international payment services, regulatory restrictions apply to certain countries/territories.

USD payment won't go through?

USD payment won't go through?

If you enter incorrect recipient details, the USD via ACH payment won't be processed and won't show in your transaction history.

We will apply the exchange rate available at the time of the return. This means when the payment is returned to you, it might be a different amount.

But, if the wrong IBAN you entered exists, the payment may still be processed. To resolve this, tap the Support icon in the top-right of your app.

Keep in mind that currently you can't receive USD payments.

Find out more about our fees and FX markup rates

Find out more about our fees and FX markup rates

Your USD via ACH transactions are subject to a fee (based on your plan), the interbank exchange rate on the day, and a FX markup. Here's how this looks like for your plan:

  • Tide Lite: No free payments included. You’ll be charged 20p per payment with a 1.50% FX markup

  • Tide Smart: 25 free payments with a 0.5% FX markup. You’ll be charged 20p per USD payment over this allowance

  • Tide Pro: Unlimited free payments with a 0.5% FX markup

  • Tide Max: Unlimited free payments with a 0.5% FX markup

We collect the fees during payment processing. You'll see them listed in the confirmation screen (when making a payment).