ICA FAQs

Find answers to all your most frequently asked questions about ICAs here.

If you don’t see what you’re looking for and have questions about your existing Tide account, just chat to us in the app.

Using your IBAN and ICAs

What if I receive a payment in a currency for which I don’t have an account?

The payment will be converted into GBP automatically, and deposited into your Tide GBP account. All foreign exchange conversions will be executed at our usual FX rate. If you receive a payment from a region or in a currency that’s not currently supported, it will be returned to the sender’s account.

Also, please note that your GB IBAN (linked to your main GBP account) can only accept Pound Sterling payments, and your DE IBAN (linked to your Euro Account) can only accept SEPA Euro Payments.