Tide Logo
Google Pay

I am seeing an error message that says: ”This card can’t be set up for pay contactless Your bank doesn’t support pay contactless with your phone using this card. Contact your bank for more info or add another card

If you see this error message, it could be caused by a mistmatch of the addresses. Check that you’re using the same address across both Google Wallet and the Tide app, and then try enabling Google Pay again.

To update your address on your computer, visit the Google payments centre on your Chrome browser. You can add, edit or delete address information in the ‘Addresses’ tab. If you change an address and you have the ‘sync’ feature on your Google profile turned on, your changes will then automatically appear on your other devices.

Did you find this information useful?

Related articles

Need to get in touch?

Searching our help articles is usually the quickest and easiest way to get answers. If you still can't find what you’re looking for, contact us in-app or via hello@tide.co