Tide Logo
Payments

What should I do to make sure I receive payments smoothly with Confirmation of Payee?

You can reduce the possibility of payment problems by making sure you provide the exact name of your company as it appears on your account.

Nicknames or shortened names may lead to ‘Partial Matches’ or ‘No Matches’. You can see your account name in the Tide app by tapping on your initials, then ‘Profile’ and scrolling down to your ‘Business Details’ where you’ll see your ‘Company name’.

Take a look at our blog post for more information on Confirmation of Payee.

Did you find this information useful?

Related articles

Need to get in touch?

Searching our help articles is usually the quickest and easiest way to get answers. If you still can't find what you’re looking for, contact us in-app or via hello@tide.co