Tide Logo
Tide Logo
Tide Logo
Tide Logo

How to manage and make the most of your Tide Membership Plan

If you’ve recently upgraded your Tide Membership Plan or are planning to upgrade, you’re in the right place. We’re here to help you unlock the full value of your plan and make the most of your Tide experience.

In this guide, you’ll learn how to:

  • Upgrade your Tide Membership Plan

  • Access and use your membership benefits

  • Manage cashback, rewards and premium features

  • Understand your membership billing and charges

  • Get support for your plan and services

Get to know your Tide Paid Plan

 
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Lite plan
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Rewards Pass
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Rewards Pass Plus
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Smart Plan

Monthly Fee

Free

Free

Paid Add-on

Paid Add-on

Paid Add-on

Paid Add-on

₹500/month (incl. GST)

Physical Tide Card

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Premium Black Card

Cashback on eligible card spends

Basic benefits

Basic benefits

Up to ₹2 lakh eligible spends

Up to ₹6 lakh eligible spends

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Cashback on bank transfers

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Up to 1.50% cashback

Up to 1.75% cashback

Reduced transfer fees

Exclusive brand offers

Limited

Limited

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Premium access

Premium access

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Priority Support

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Callback support

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ATM withdrawal refunds

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Chatbot support

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Basic invoicing

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Upgrade your Tide Membership Plan

Upgrade your Tide Membership Plan

Upgrade your Tide Membership Plan directly through the Tide app and unlock additional business benefits, cashback rewards, premium support and exclusive offers.

To upgrade your plan:

  1. Tap the Profile icon in the Tide app

  2. Go to Membership

  3. Select your preferred plan or add-on bundle

  4. Review the plan benefits and charges

  5. Accept the Terms & Conditions

  6. Confirm your upgrade

Your upgraded plan benefits will become active once the subscription is successfully processed.

Understand your membership charges

Understand your membership charges

Your membership charges will be billed based on the plan selected during signup or upgrade.

Depending on your plan:

  • Charges may be monthly or annual

  • Additional paid features may have separate fees

  • Certain services may be subject to fair usage or eligibility criteria

You’ll receive updates and billing information directly within the Tide app.

GST invoices

GST invoices

All subscription invoices include:

  • Tide India GSTIN

  • GST breakdown (CGST/SGST or IGST)

  • Applicable service and billing details

Invoices are shared digitally on your registered email ID.

What happens if there’s insufficient balance?

What happens if there’s insufficient balance?

If your account does not have sufficient balance for membership charges:

  • Tide may retry the payment

  • Certain premium features may become restricted

  • Your plan may eventually be downgraded if dues remain unpaid for an extended period

We recommend maintaining sufficient balance in your account to continue enjoying uninterrupted plan benefits.

Downgrade or change your plan

Downgrade or change your plan

You can switch to another membership plan anytime through the Tide app.

To change your plan:

  1. Open the Profile section

  2. Go to Memberships

  3. Select your preferred plan

  4. Review the updated benefits and charges

  5. Confirm your selection

Plan changes may take effect from the next billing cycle.

What happens if payment fails?

What happens if payment fails?

If there is insufficient balance in your account:

  • Your subscription may not renew successfully

  • Certain premium benefits may stop temporarily

  • You can resubscribe anytime through the Membership section in the Tide app

Need help with your membership?

Need help with your membership?

If you need support related to membership benefits, cashback, billing or subscriptions, contact Tide Support through:

  • Support icon > Messages in the Tide app

  • Email: indiasupport@tide.co

Tide | Do what you love.
This website is provided to you by Tide Platform Private Limited, part of the Tide Group. Tide is not a bank and does not hold or claim to hold a banking license. Tide is a business financial platform and the leading digital challenger in business banking services. We believe that a platform approach is the future of business banking, allowing us to offer both financial and admin services to Small and Medium Enterprises, saving them time (and money) to allow them to focus on what they love: running their businesses. *Group Insurance may be offered as part of services offered by our engaged partners. Tide, the Tide logo, the Swell, and Do less banking are trademarks and trade names of the Tide Group, and may not be used or reproduced without the consent of the owner.