ATM Withdrawal

What should I do if my Tide Expense Card is lost or stolen?

Please freeze the card upon realising that your card is missing. Freezing your card will stop all types of transactions on your card. If you are sure that you have lost your card or that your card is stolen, you can report it on the Tide app, cancel your existing card and reorder a new card. Just click on your name on the home screen, tap on cards, then select ‘cancel card permanently’. Once you cancel your card, you will have the option to reorder the new card in the app.

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