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Account security

How to report potential fraud/fraud?

  • Members are requested to reach out to the Tide member support via in-app chat or write to us at indiasupport@tide.co or call us at 011-40789090 and select the "Card block" option. You will receive a call-back from our Member support team, and we will make sure to address your query aptly.

  • Further, please follow the steps to cancel the card via the Tide app:

    • Select "Cards"

    • Choose “My Cards”

    • Choose "Cancel card permanently"

    • Once cancelled, the member can reorder a new card directly within the app.

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This website is provided to you by Tide Platform Private Limited, part of the Tide Group. Tide is not a bank and does not hold or claim to hold a banking license. Tide is a business financial platform and the leading digital challenger in business banking services. We believe that a platform approach is the future of business banking, allowing us to offer both financial and admin services to Small and Medium Enterprises, saving them time (and money) to allow them to focus on what they love: running their businesses. *Group Insurance may be offered as part of services offered by our engaged partners. Tide, the Tide logo, the Swell, and Do less banking are trademarks and trade names of the Tide Group, and may not be used or reproduced without the consent of the owner.