Transaction Reward Terms and Conditions

1. This Offer is available to select members only. We will reach out to the eligible members on call, email, SMS or through the Tide app. This Offer is only valid once per member and no member will be eligible to participate in this offer twice between 1st to 15th October, 2023.

2. To be eligible to receive the rewards in form of cashbacks, Amazon gift cards or such other forms as Tide may deem fit, you must: (a) Spend atleast a total of INR 25,000 to receive reward worth INR 500, a total of INR 75,000 to receive reward worth INR 750 and a total of INR 1.5 Lac to receive rewards worth INR 1,250 ; and (b) be compliant with the terms here and here. (c) Eligible members are required to verify their email ids within 5 (five) calendar days of receipt of the confirmation email sent by Tide unless any other time period has been mentioned for verification of email ids. Should you fail to verify your email address within the prescribed timeline, you agree and acknowledge that you’ve forfeited your claim to receive the reward. Members who meet the eligibility criteria and those who have verified their email ids will receive rewards worth INR 2,500. The reward will be sent to your email ID registered with us. Note that it may take up to ten (10) days after the completion of the milestone for your reward to arrive in your email.

3. In case you receive the reward in the form of Amazon Gift Card, please note that additional terms may apply to the redemption of the Amazon gift cards (including Amazon’s own terms). We advise you to review all information included with your Amazon gift card. If you avail of your Amazon gift card, Amazon will process your personal data (as a data controller separate from us) in line with its privacy policy

4. You understand that we do not issue Amazon gift cards. Accordingly, we are not responsible for any issues relating to their use, redemption, limitations, or unavailability. We give no warranty of any kind nor accept any liability in connection with the Amazon gift cards distributed as part of the Offer.

5. This offer, the eligibility criteria, disqualification criteria, validity criteria for transactions, rewards and any other terms can be modified, withdrawn, or cancelled, in part or in full, at any time, in our sole discretion, without any intimation.

6. To be eligible for this offer, you agree and confirm that the transactions will be/ are being made strictly for personal use and not for business use.

7. This Offer cannot be used in conjunction with any other Tide offer or promotion.

8. We consider the date on which money is deducted from your prepaid payment instrument (PPI) (linked with your Tide Expense Card) as the date of the transaction.

9. If your Tide Expense Card is cancelled or withdrawn, or if the PPI associated with your Tide Expense Card is terminated or suspended, any rewards earned under this offer (which are yet to be delivered) will be deemed forfeited.

10. Only genuine transactions will count towards eligibility for this offer. A transaction will not count towards the eligibility for this offer if: (a) you cancel or reverse the transaction; (b) the transaction is invalidated or fails to go through; (c) the merchant or you dispute the transaction; (d) the transaction is made to load/fund your PPI associated with the Tide Expense Card; (e) the transaction is not made during the offer period; (g) the transaction is a cash withdrawal from an ATM; (h) the transaction is not valid or appears to be suspicious or fraudulent or done with an intent to abuse the process or for wrongful gain to any member or wrongful loss to Tide; (i) the transaction is made towards a purchase of prohibited goods or services; or (j) the transaction is directly or indirectly made towards payment of rent, utilities, bill payments or education fee.

11. If we find that rewards have been delivered to you incorrectly, we reserve the right to cancel or set off such erroneous payments against any sums we owe you, subject to applicable law. We also reserve the right to withhold or forfeit any rewards we believe have been earned fraudulently.

12. Our computation of the rewards will be final and binding. For any disputes about the reward amount, you must reach out to us at indiasupport@tide.co within thirty (30) days from the date you’re informed about the rewards you’ve earned under the offer.

13. The Offer and these terms are governed by the laws of India. The courts at Hyderabad will have the exclusive jurisdiction to adjudicate any dispute arising out of or relating to these terms.