We have different Account Limits in place to protect our members and stay compliant with regulations.
To check your limits, just tap ‘Payments’ > ‘Details’ > ‘Limits’, in the Tide app.
These limits include:
Monthly transfer limits
There’s a limit to how much money you can send via bank transfers, in a month from all your Tide accounts combined.
If the amount transferred from your main Tide business account exceeds the monthly transfer limit, you won’t be able to make outbound transfers for the remainder of the month.
You can see your monthly transaction limits by going to ‘Payments’ > ‘Details’ > ‘Limits’, in the Tide app, or while you’re setting up a payment - they’re displayed right below the ‘transaction amount’ box.
Per-transaction limits
If you make a transfer to another account, and it exceeds your per-transaction limit, you won’t be able to proceed with the payment. If you need to make a payment above this limit, you must request a limit increase.
New Payee limits
When you add a new payee, you can pay them 50,000 only within the first 24 hours. This is a security measure. Remember, when adding a new payee, make sure you’ve verified their identity.
We understand that this time limit may be frustrating, but maintaining your account security is our top priority, and this extra layer of protection is a vital part of our mission to keep you and your money safe.
This time limit will only affect new payees, and will not apply to any of your existing payees. After the time limit, you will be able to pay them immediately at any time in the future.
