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TIDE Business Finance Platform

What if I want to raise a complaint with one of Tide’s Partner Lenders?

You can raise such a complaint through the complaint redressal mechanism of the Partner Lender. You can find the details of the Grievance Redressal Officers of Tide’s Partner Lenders below:

Protium: Rohit Bagal +91 85912 01937 gro@protium.co.in

IIFL: Mr. Amlan Singh +91 22-41035099 pno@iifl.com

Flexi Loans: Ms. Pranaali Sawant +91 8879758863 nodal.grievance@epimoney.com

Axis Bank: Mr. Ashish Rajput 91-080-61865200  nodal.officer@axisbank.com 

IndiFi: Naresh Kumar +91 8448895332 grievances@indifi.com


If you have further questions or need assistance, feel free to contact our customer support team via our website or app.

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This website is provided to you by Tide Platform Private Limited, part of the Tide Group. Tide is not a bank and does not hold or claim to hold a banking license. Tide is a business financial platform and the leading digital challenger in business banking services. We believe that a platform approach is the future of business banking, allowing us to offer both financial and admin services to Small and Medium Enterprises, saving them time (and money) to allow them to focus on what they love: running their businesses. *Group Insurance may be offered as part of services offered by our engaged partners. Tide, the Tide logo, the Swell, and Do less banking are trademarks and trade names of the Tide Group, and may not be used or reproduced without the consent of the owner.