Payments
- My payment is being held - What can I do to speed up the process?
- What are direct debits?
- What are the different types of Account Limits, and where can I see mine?
- How long does SEPA Direct Debit take?
- How do I set up a Direct Debit?
- Why is my payment being held?
- How can I request a limit change?
- Why was my SEPA transfer not credited instantly to my recipient?
- Why was my Direct Debit declined?
- How much is an instant payment?
- How much do SEPA Instant transfers cost?
- Can I use SEPA payments on the weekend?
- What are SEPA Instant Credit transfers?
- What is an instant payment?
- How to make a SEPA Instant transfer?
- How long does a real time transfer take?
- What do I do if a SEPA direct debit on my account is incorrect?
Add money
- What is Tide’s "Add Money" feature, and how does it work?
- What is "Open Banking" and is it secure?
- Will I be charged to add money via the "Easy Bank Transfer" feature?
- Are there any limits to "Easy Bank Transfer" transactions?
- Which banks are compatible with the "Easy Bank Transfer" feature?
- What currencies can I use to fund my account with "Easy Bank Transfer"?
Payments 2.0
- What’s new in the Payments tab?
- Can I still view individual accounts separately?
- How are transactions shown now?
- Has transaction categorisation changed?
- How do I access statements and account verification documents?
- Can I filter the transaction timeline per account?
- Do I still need to export transactions?
- Will this affect how quickly the app loads?
- Does this help with managing my business finances?
- Who is this update for?
- How can I see an individual account?
- How do I change the icon for my additional account?
- Can I change the icons for my Instant Saver?