When you are abroad and withdraw cash from an ATM, a standard fee of 2.00€ plus the third-party institution's charges applies to withdrawals in EUR.
Members of our free plan (Standard) pay a fee of 1% of the transaction amount for cashless payments made with the Tide Card in foreign currencies (non-EUR) or outside the EEA and Switzerland.
For cash withdrawals in foreign currencies at ATMs, a fee of 2.00€ plus the third-party institution's costs and an additional 1% of the transaction amount will be charged.
In addition to cash withdrawals at ATMs, your card also works for chip and PIN transactions in most countries. However, you cannot use the magnetic strip* in the countries listed below:
Brazil
India
Indonesia
Kuwait
Mexico
Moldova
Myanmar
Pakistan
Philippines
Romania
Saudi Arabia
Thailand
Turkey
United Arab Emirates
Vietnam
You won't be able to use your card in the countries listed below:
Afghanistan
Belarus
Bosnia & Herzegovina
Burundi
Central African Republic
Cuba
Dafur region of Sudan
Democratic People's Republic of Korea (North)
Democratic Republic of Congo
Eritrea
Guinea
Iran
Iraq
Lebanon
Libya
Mali
Myanmar
Nicaragua
Republic of Guinea-Bissau
Russia
Somalia
Sudan
Syria
Ukraine sanctioned regions (Donetsk, Crimea, Kherson, Luhansk and Zaporizhzhia)
Venezuela
Yemen
Zimbabwe
If you need to transact in these countries, get in touch via the app and speak to our Member Support team.
Should I carry another card?
Your card should work abroad, but we always recommend taking a backup so you have options while you're travelling.
Safety & Security
We have fraud monitoring systems in place in the UK and internationally for our members' protection. These systems may sometimes block certain payments if they look fraudulent, including transactions abroad. If you're having trouble with a transaction or a payment is wrongly declined, please get in touch with our Member Support team via the in-app chat.
