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Tide Logo
Tide Logo
Tide Logo


Your Tide Card

Why is my card blocked?

If your card is blocked you may have entered the incorrect card details multiple times when making a transaction.

If you entered the wrong PIN, you can reset it at an ATM:

  • Open your app and tap Accounts > Cards

  • Select the card and tap Show PIN 

  • Enter your card and PIN into an ATM and follow the on-screen instructions

If you entered the wrong card details when making an online payment, wait 24 hours and your card will work again.