Create and send invoices while on the go with Tide
Add notes, set payment terms, write a personal message, add recipients in To/CC/BCC
Choose a preset rate, automatically work out the VAT, use this for your VAT return
Match payments to invoices, mark as paid and keep track of your payments with accounting categories
Say goodbye to separate invoicing software!
As the fastest-growing digital business banking platform, we’re all about supporting our community of over 450,000 sole traders, freelancers and small businesses.
Tide makes invoicing a breeze. Connect your business bank account to the Tide platform and bill your customers directly from the app. Create fast and professional invoices for free using our simple invoice template.
Use our smart invoice template to create your own professional invoices in seconds. Enter your business details once and use again and again.
Personalise your invoice template by adding customer details and payment terms. Update in seconds, helping you to get paid on time.
Send professional invoices to your customers straight from the Tide app. Automatic numbering helps you stay on top of your invoice payments.
Stay organised with customer payments in the Tide app. Know at a glance who has paid and when. Categorise your payments to streamline your accounting.
Connecting your existing business bank account to the Tide platform couldn’t be simpler. It’s completely safe and secure and can be done in minutes. When you connect, your data will be kept safe – we’ll only use it to give you access to hassle-free invoicing for your business.
Simply create your free invoice template just once and you’re ready to go. Hassle-free - it’s all set up for repeat use for you to invoice your customers with ease.
Invoicing is an absolute lifesaver when you need help to get organised. So many features, all designed to help make running your business easier. I'm invoicing customers before I leave the job!
A happy Tide member
With Invoice Assistant, you can collect 2 invoices per month for free using Direct Debit. The Direct Debit fee will be charged and then refunded in the first week of the following month.
Payments made by Visa, Mastercard debit and credit cards are accepted.
Tide Payment Links is a secure and convenient payment method that eliminates the need for cash by collecting payments remotely by card and removes the need for a point of sale terminal.
Payment Links can be added to any invoice of your choosing, enabling customers to make prompt payments to help you get paid on time. If you have a mobile device, then you’ll receive a notification each time a payment is made. You are only charged when a customer uses a link to make a payment.
Log in to the Tide app, then:
You can cancel Invoice Assistant at any time. If you cancel the Invoice Assistant, it will remain active for the remainder of the month in which you cancelled and you will not be due a refund for any fees charged for that month. If you wish to sign up for the Invoice Assistant again, you will need to wait until it is inactive. Remember, your Invoice Assistant subscription will renew automatically each month unless you cancel before the end of the month.
Invoice Assistant is billed in advance, so when you sign up you’ll pay immediately for the remainder of your first month. After this, your subscription will automatically renew each month. You’ll pay your subscription fees in the first week of each calendar month, so please make sure you have sufficient funds in your account before this.
Yes, you can refund a payment back to a customer. However, we will not refund you the Fees we charged on the original transaction. You can request a refund at any time by contacting us on hello@tide.co or through the in-app chat.
Yes. Not only does Payment Links remove the need to physically handle cash, but it also provides a secure and prompt means of payment. Each link is secure and authentication is completed for every customer to reduce the risk of fraud. The payer’s details are securely stored and will only be visible to our payment processing partner, Adyen.
After payment is made using secure Payment Links, the fees are automatically deducted from your Payout amount and the remaining balance should be transferred directly into your bank account within 3 working days.
You can use Payment Links to collect payments of £5 or more and it’s very easy to set up. Open your Tide app or Tide on the web and go to Invoice:
Yes, you can.
Here’s how to do it in 3 quick steps:
Please note, you can’t cancel invoices that are due to be paid via Direct Debit.
The Invoice Assistant is our Invoicing add-on. It costs £10+VAT per month and is billed monthly in advance.
Simply go to the Tide app or Tide on the web, then:
Tap OK to complete and we’ll send you an email to confirm your purchase.
Yes. Invoice Assistant is available both for Limited Companies and Sole Traders. For £10 a month + VAT, you can get:
Simply open your Tide app and go to Invoice, then:
Yes. Invoicing is free for all Tide members to use. You can create and send invoices, and customise them with your company logo.
You can also get Tide’s Invoice Assistant for £10 +VAT/month, which gives you automatic invoice chasing and auto-matching, as well as two free Direct Debits (powered by GoCardless) per month.
When you create an invoice but are not ready to send it, it’ll automatically be saved as a draft. All you have to do is enter the name of the customer you’re invoicing and add at least one item.
Unfortunately not right now – but we’re working to make this feature available to you.
Your details are automatically filled in for you, but you can change your email address in invoice settings.
If you’re a sole trader, you can change your name and address too.
Unfortunately, if you’re a limited company, you can’t change your name and registered address. That’s because, for legal reasons, the details on your invoices must match the details we have for your business.
To change your invoice settings in the Tide app:
Go to Invoice > Tap Manage or the 3 dots at the top right of the screen > Tap Template
See also: How can I edit my invoice template?
Yes, and you can do this in the Tide app.
Go to Invoice > Tap Manage or the 3 dots at the top right of the screen > Tap Template
You can then upload your logo from your files.
At the moment, you can’t change the template design – but you can change all of these:
To change your invoice settings: In your Tide app, go to Invoice > Tap Manage or the 3 dots at the top right of the screen > Tap Template From here, you can also add your own logo to your invoice template by uploading it from your files.
Want to see how your invoice template looks? In your Tide app, go to Invoice > Tap Manage or the 3 dots at the top right of the screen > Tap Template and then the PDF icon in the top right |
It’s easy –here’s what to do. In your Tide app:
From there, you’ll be able to edit their details – just remember to save your changes.
To add VAT to invoices you create in your Tide app, you’ll need to add your VAT number to your profile. Here’s what to do:
After that, when you create an invoice, you’ll be able to choose the VAT rate for each invoice.
That’s it! Easy.
Or you could make use of the Invoice Assistant add-on for only £10/mth and the matching and chasing of invoices will be done automatically for you. You will also receive 2 free Direct Debits per month, powered by GoCardless. Tide’s Invoice Assistant is available to both sole traders and limited companies. See the Invoice Assistant terms and conditions for further details.
Unfortunately, this feature is currently only available to some members – but we’re working to make it available to everyone soon.