Connect your business bank account to Tide and receive a £75 Uber/Uber Eats voucher. Limited availability. Terms & conditions apply.
Connect your business bank account to Tide and receive a £75 Uber/Uber Eats voucher. Limited availability. Terms & conditions apply.
Create and send invoices while on the go with Tide
Add notes, set payment terms, write a personal message, add recipients in To/CC/BCC
Choose a preset rate, automatically work out the VAT, use this for your VAT return
Match payments to invoices, mark as paid and keep track of your payments with accounting categories
Say goodbye to separate invoicing software!
As the fastest-growing digital business banking platform, we’re all about supporting our community of over 400,000 sole traders, freelancers and small businesses.
Tide makes invoicing a breeze. Connect your business bank account to the Tide platform and bill your customers directly from the app. Create fast and professional invoices for free using our simple invoice template.
Use our smart invoice template to create your own professional invoices in seconds. Enter your business details once and use again and again.
Personalise your invoice template by adding customer details and payment terms. Update in seconds, helping you to get paid on time.
Send professional invoices to your customers straight from the Tide app. Automatic numbering helps you stay on top of your invoice payments.
Stay organised with customer payments in the Tide app. Know at a glance who has paid and when. Categorise your payments to streamline your accounting.
Connecting your existing business bank account to the Tide platform couldn’t be simpler. It’s completely safe and secure and can be done in minutes. When you connect, your data will be kept safe – we’ll only use it to give you access to hassle-free invoicing for your business.
Simply create your free invoice template just once and you’re ready to go. Hassle-free - it’s all set up for repeat use for you to invoice your customers with ease.
Invoicing is an absolute lifesaver when you need help to get organised. So many features, all designed to help make running your business easier. I'm invoicing customers before I leave the job!
A happy Tide member
Payments made by Visa, Mastercard debit and credit cards are accepted.
Tide Payment Links is a secure and convenient payment method that eliminates the need for cash by collecting payments remotely by card and removes the need for a point of sale terminal.
Payment Links can be added to any invoice of your choosing, enabling customers to make prompt payments to help you get paid on time. If you have a mobile device, then you’ll receive a notification each time a payment is made. You are only charged when a customer uses a link to make a payment.
Login to the Tide App
Select Invoice on the bottom menu
Then tap Manage at the top right of the screen
Select Features from the menu to get to the ‘Add-on’ screen
Select Invoice Assistant Active state
Select Cancel add-on and confirm in the next screen
You can cancel Invoice Assistant at any time. If you cancel the Invoice Assistant, it will remain active for the remainder of the month in which you cancelled and you will not be due a refund for any fees charged for that month. If you wish to sign up for the Invoice Assistant again, you will need to wait until it is inactive. Remember, your Invoice Assistant subscription will renew automatically each month unless you cancel before the end of the month.
As the Invoice Assistant is billed in advance, at the time of sign-up, you will be charged immediately for the remainder of your first month. Thereafter, your subscription will automatically renew each month. Subscription fees will be billed in the first week of each calendar month. Please ensure that there are suffient funds in your account prior to this.
Yes, you can refund a payment back to a customer. However, we will not refund you the Fees we charged on the original transaction. You can request a refund at any time by contacting us on hello@tide.co or through the in-app chat.
Yes. Not only does Payment Links remove the need to physically handle cash, but it also provides a secure and prompt means of payment. Each link is secure and authentication is completed for every customer to reduce the risk of fraud. The payer’s details are securely stored and will only be visible to our payment processing partner, Adyen.
After payment is made using secure Payment Links, the fees are automatically deducted from your Payout amount and the remaining balance should be transferred directly into your bank account within 3 working days.
You can use Payment Links to collect payments of £5 or more and it’s very easy to set up. Open your Tide app or Tide on the web and go to Invoice:
Yes, Invoices can be cancelled after they have been sent. In 3 quick steps, here’s how you can cancel an invoice:
NOTE: Invoices for collection via Direct Debit cannot be cancelled.
The Invoice Assistant is our Invoicing add-on. It costs £10+VAT per month and is billed monthly in advance.
To sign up for Invoice Assistant, simply go into the Tide mobile or desktop app:
Yes. Invoice Assistant is available both for Limited Companies and Sole Traders. For £10 a month + VAT, you can get:
It’s easy. Open your Tide app and go to Invoice.
Start by editing your template then click Create a new invoice.
Add items, add VAT if you need to.
Check all the details then send it to your customer.
Yes. Invoicing is free for all Tide members to use. You can create and send invoices, as well as customise them with your company logo.
Automatic invoice chasing and auto-matching, as well as two free Direct Debits powered by GoCardless per month, are available as part of the Tide Invoice Assistant feature, which costs £10 +VAT/month.
Updated: 19 February 2021
Currently, you can’t create an invoice and save it as a draft. But we’re building this! It will be ready later in 2021.
No. However we’re working on solutions so you’ll be able to edit invoices.
Your details are automatically filled in for you.
In your invoice settings, you can change your email address.
If you’re a sole trader, you can change your name and address too.
If you’re a limited company, you can’t change your name and registered address because for legal reasons, the details on your invoices must match the details we have for your business.
To change your invoice settings:
See also: How can I edit my invoice template?
Yes, it’s easy to add your own logo to your invoices.
You can then upload your logo from your files.
Currently you can’t change the template design but you can change all of these in your invoice settings:
To change your invoice settings:
Want to see how your invoice template looks?
It’s easy to edit your customers’ details. Here’s what to do:
To add VAT to invoices you create in your Tide app, you’ll need to add your VAT number to your profile. Here’s what to do:
After that, when you create an invoice, you’ll be able to choose the VAT rate for each invoice.
That’s it! Easy.
Or you could make use of the Invoice Assistant add-on for only £10/mth and the matching and chasing of invoices will be done automatically for you. You will also receive 2 free Direct Debits per month, powered by GoCardless. Tide’s Invoice Assistant is available to both sole traders and limited companies. See the Invoice Assistant terms and conditions for further details.
Yes, We’ve recently introduced Payment Links within Invoice. It’s a new feature included in Tide Invoicing that allows you to receive online card payments. Simply put, this link redirects your customers to a secure page to complete their payments made by either using Visa or MasterCard.
To know if you’re eligible to use Tide’s Payment Links feature, start a chat with our support team via the widget at the bottom right side of the page.
Updated: 17 January 2022
Plenty! Did you know that Invoicing was one of the first features we built for the Tide app? It’s one of our favourite features.
In 2021, our dedicated Invoicing team launched these enhancements:
All future improvements are all prioritised based on feedback from our members