Contact Us

Contact our Member Support team 24/7

In app support

  • Open up your Tide app
  • Tap on the support icon on the bottom tab bar
  • Start a new message, we will reply as soon as possible
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Email us

If you have any questions or feedback at

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Fraud Response

Get dedicated fraud support 24/7 by calling 159 from the UK (supported by Stop Scams UK) or +44 20 4587 0366 from outside of the UK


Lost or stolen card

Automated service to report a card lost or stolen, please call: +44 (0) 333 121 0266