Contact Us

Contact our Member Support team in the app or by email

In app support

  • Open up your Tide app
  • Tap on the support icon on the bottom tab bar
  • Start a new message, we will reply as soon as possible
Icon email support

Email us

If you have any questions or feedback at


Fraud Response

Get dedicated fraud support by calling:
159 from the UK (supported by Stop Scams UK)
+44 20 4587 0366 from outside of the UK
Lines open 9am-6pm GMT, 7 days a week


Lost or stolen card

Automated service to report a card lost or stolen, please call: +44 (0) 333 121 0266