Ruth and Ciorstaidh of SOLÁS, Tide members
Ruth and Ciorstaidh of SOLÁS, Tide members

TIDE CASHBACK ACCOUNT

Upgrade to Cashback

Get 0.5% cashback every time you spend with your Tide card (terms apply)

Want more from your business bank account? You’ll also unlock more features and priority service.

Join Cashback for £49.99 + VAT per month

Open an account

Earn 0.5% cashback

💳0.5% cashback on everything you spend on your Tide card terms apply

📞dedicated team of account managers

📤150 free transfers per month

💳3 FREE Expense Cards for co-workers

📑24/7 legal advice helpline

member discounts

🖤matte black card

You’ll earn cashback on everything you spend – no exclusions. We pay your cashback reward directly into your account every month.

If your team-mates or employees have Tide Expense Cards for your account, then you earn cashback on what they spend too!

Terms apply – for example, if you return an item and get a refund.

Cashback account phone support

Extra help for Cashback members

As your business grows, your finances get more complex – we’ll help you get things sorted faster so you can get back to work. Cashback members get this extra help:

  • Dedicated account management team 📞💌

    Your dedicated account management team are on hand to help. They’re available 9am til 6pm on working days.

  • Priority service in the app 🌟

    Your messages get VIP attention. Your account management team will reply to you asap.

  • 24/7 legal advice helpline ⚖

    Get answers to your questions on any legal issue, business or personal. Help protect your intellectual property, including support with filing trademark applications. Experts are on hand to help you by phone, anytime 365 days a year. infoDepending on the nature of trademark services, additional fees may be incurred on a case by case basis

Pick the best option for your business

We’re dedicated to supporting small businesses – that’s why you can open a business bank account with us for free. Cashback is for business owners who want more from their business account. As well as money back on what you spend, you’ll unlock more features and priority service.
You can upgrade or downgrade anytime.

Free

£0.00

monthly

  • Scheduled payments
  • Transfers in & out - 20p
  • Expense Cards £5+VAT/mth per card
  • Read access for team members and your accountant
  • Accounting software integration: QuickBooks, Xero, Sage and more
  • Sub-accounts - ringfence money for expenses, wages or bills
  • Multi-business - hold up to 5 business accounts
  • Member perks
  • Priority in-app support
  • Phone support
  • 24/7 legal helpline
  • Dedicated account management team
  • 0.5% cashback when using Tide card
    on all eligible card transactions *
  • Support with trademark filing and disputes infoDepending on the nature of trademark services, additional fees may be incurred on a case by case basis

 

Cashback

£49.99

+VAT monthly

  • Scheduled payments
  • Transfers in & out - 150/mth with no fee
  • 3 free Expense Cards
  • Read access for team members and your accountant
  • Accounting software integration: QuickBooks, Xero, Sage and more
  • Sub-accounts - ringfence money for expenses, wages or bills
  • Multi-business - hold up to 5 business accounts
  • Cashback member perks
  • Priority in-app support
  • Phone support
  • 24/7 legal helpline
  • Dedicated account management team
  • 0.5% cashback when using Tide card
    on all eligible card transactions *
  • Support with trademark filing and disputes infoDepending on the nature of trademark services, additional fees may be incurred on a case by case basis

* terms apply

Ready for Cashback?

Cashback membership costs £49.99 + VAT per month. To upgrade, open your Tide app and tap More > Upgrade

☝🏾 Tax tip: You can expense the fee as a ‘bank/finance charge’.

Membership of the plan and the cashback offer are subject to our Cashback Terms and Conditions

Not yet a Tide member? Join us for FREE today and upgrade when you’re ready.

Open an account
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Upgrade to Cashback in 3 taps

Follow these steps are you'll be upgraded instantly. You can start earning cashback straightaway.

  1. Sign up to Tide

    If you aren't already a Tide member, sign up for a Tide account

  2. Tap upgrade

    Open the Tide app, tap More > Upgrade

  3. Select Cashback

    Tap Cashback and you'll be upgraded instantly

  4. grade

    All done!

    Your account number and sort code stay the same. You can start using your fee-free transfers immediately and you'll start earning cashback on every purchase made using your Tide card or Expense Cards.

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I earned £424 cashback this month!

One of our Cashback heroes, 2020

Trusted by over 450,000 UK businesses

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Upgrade to Cashback FAQs

What is Tide Cashback?

With our Cashback plan, you’ll get:

  • 0.5% cashback on all eligible purchases on your Tide card
  • 150 free inbound and outbound UK transfers a month (international transfers are not included)
  • 3 Expense Cards
  • A dedicated team of account managers (available from 9am to 6pm weekdays)
  • Access to a 24/7 legal helpline provided by Irwin Mitchell LLP
  • A matte black card

How much does Tide Cashback cost?

It’s £49.99 + VAT per month, and we’ll take payment on the 4th of each month for that calendar month.

You can get your next month free! If you’re on a monthly Tide Cashback plan and you spend £35,000 on your Tide card and any Expense Cards in a given calendar month, we’ll waive your fee for the following month.

How do I upgrade to Cashback?

To upgrade to a paid plan, including Tide Cashback:  

  • Go to More and then Upgrade
  • Choose your plan
  • Read and agree to the Terms and Conditions
  • Enter your app passcode

We’ll upgrade you immediately. The fee for your first month is calculated pro-rata, so you’ll only pay for the remaining days rather than a full month.

You upgrade on a per company basis. You can only upgrade at company level – if you have multiple companies, you’ll have to upgrade each of these separately to your chosen plan.

How do I earn cashback?

We’ll automatically calculate your cashback and deposit it into your Tide account each month – so you won’t need to do anything.

You’ll earn cashback on cleared card purchases only – so if you make a card payment at the end of May and it clears in June, it’ll qualify for cashback in June. If a payment doesn’t clear at all, it won’t qualify for cashback. 

ATM withdrawals and Tide fees don’t count towards your cashback. 

If we find out that any cashback has been deposited or calculated incorrectly, we reserve the right to reclaim or deduct payments from your Tide account, including those relating to returns, exchanges or chargebacks made on your Tide account.

When do I get my cashback payment?

It should arrive in your Tide account within the first 21 days of the following month (so the month after you earned it). The payment will have the reference ‘Tide Cashback’.

Please note, you’ll also earn cashback on qualifying purchases made on any sub-accounts you have, as well as your main account.

Are any purchases excluded from Tide Cashback?

Only genuine card purchases count.

Repeat purchases might not qualify.

ATM withdrawals don’t count towards your cashback.

If we find out that any cashback has been given or calculated incorrectly, we reserve the right to reclaim or deduct payments from your Tide account, including those relating to returns, exchanges or chargebacks made on your account.

When does the billing cycle run?

It runs from the first of the month until the end of the month, and we’ll take your payment on the 4th.

If you downgrade to our Standard free plan after the 1st but before the payment date, you’ll still be charged for the paid plan. We’ll downgrade you for the following month onto our Standard free plan.

For your first month, you’ll be charged pro-rata – so if you upgrade on the 16th you’ll only pay for the 16th until the end of that month. On the 4th of the following month, you’ll pay for the full month as usual.

Is there a cap on cashback?

There isn’t a cap on the cashback you can earn, but there are spending limits on accounts.

What happens if I can’t pay the Tide Cashback fee?

If we can’t collect the fee on the 4th of the month because there isn’t enough money in your account, we’ll try again every day until the end of the month.

If we aren’t able to collect the fee, we’ll automatically downgrade your account and you’ll lose access to the paid plan on the 1st of the following month.

When will my black card arrive?

We’ll automatically start printing and shipping your black card when you upgrade to your new plan. You can expect it to be delivered to your trading address within 3 to 5 working days.

Will my blue card still work?

Your blue card will work until you activate your black card. After that, your blue card is automatically cancelled and you won’t be able to use it anymore.

How do I order the Expense Cards included in my plan?

You can order these in the Tide app:

  • Go to More > Expense cards
  • Enter your team member’s details
  • Select the account you’d like to link the Expense Card to 

If your team member passes our security checks, we’ll send the card to your trading address within a week.

You’re not able to order an Expense Card for yourself, as they’re only for your team members.

How do I access priority in-app and phone support?

It’s the same as always: send us a message in the app and you’ll automatically be put through to the right team to answer your question, depending on which plan you’re on.

You can call us from the Support section of the app. Phone support is available from 9am to 6pm on weekdays (excluding bank holidays). For your security, our phone support team will take a few minutes to verify your identity – just like high street banks do.

Calls will be charged at your standard network rate.

What’s included in my free transfer allowance?

You can make or receive payments in pounds sterling using:

  • Direct Debit
  • Faster Payments

You can receive payments in pounds sterling using:

  • Direct Debit
  • Faster Payments
  • BACS
  • CHAPS

Why have I been charged twice?

It might look like you’re being charged twice, but you’ll only pay your paid plan fees on the 4th of the month. Then, if there are transactional fees due on top of your paid plan allowance, such as transfer fees, we’ll ask you to pay for those later in the month. 

Why do you charge VAT?

We have to charge Value Added Tax (VAT) on the fee for some of Tide’s paid services, including membership plans. That’s because the fee is for ‘value added’ services associated with your membership.

If you’re VAT registered in the UK, you can reclaim the VAT on your membership fee at the end of your accounting period.

The VAT charged on your membership fee is the standard rate. You can read more about VAT rates on Gov.uk.

What happens to my black card if I downgrade to the Standard free plan?

Your black card will remain active, so you can continue to use it. However, you’ll lose all the other perks that come with our paid plans.

What happens to my allocated Expense Card if I downgrade?

Any Expense Cards you have will remain active, but we’ll start to bill you for them, as our Standard free plan doesn’t include any free Expense Cards. We’ll take this payment on the 4th of the month in which your downgrade took effect.

You can read more about Expense Card charges.

Help, something’s not right with my cashback payment...

Send us a message in the Tide app to tell us what’s wrong or call our team of dedicated account managers directly – the contact number is in the app. We’ll investigate and reply as soon as possible.

How do I downgrade or change plan?

  • Go to More > Membership > Change Plan  
  • Select the plan you’d like to change to

What are the terms and conditions for Tide’s paid plans?

If you’d like to review these, you can read and save our plan T&Cs – they cover our Plus, Pro and Cashback plans.

If you’ve got a question, you can message us in the Tide app or email hello@tide.co.

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