Get 0.5% cashback when you spend with your Tide card (terms apply)
Want more from your business bank account? You’ll also unlock more features and priority service.
Join Cashback today and get one month free*, then £49.99 + VAT per month.
*The introductory offer of 1 month free applies only to new Tide accounts and cannot be redeemed in combination with any other offer or promotion for Tide Membership Plans. You can cancel your membership anytime via the Tide app..
💳0.5% cashback when you spend with your Tide card terms apply
📞phone support, 9am - 6pm weekdays
💼dedicated team of account managers
📤150 free transfers per month
💳3 FREE Expense Cards for co-workers
📑24/7 legal advice helpline
🖤matte black card
You’ll earn cashback on eligible card transactions. We pay your cashback reward directly into your account every month.
If your team-mates or employees have Tide Expense Cards for your account, then you earn cashback on what they spend too!
Terms apply – for example, if you return an item and get a refund.
As your business grows, your finances get more complex – we’ll help you get things sorted faster so you can get back to work. Cashback members get this extra help:
Your dedicated account management team are on hand to help. They’re available 9am til 6pm on working days.
Your messages get VIP attention. Your account management team will reply to you asap.
Get answers to your questions on any legal issue, business or personal. Help protect your intellectual property, including support with filing trademark applications. Experts are on hand to help you by phone, anytime 365 days a year. infoDepending on the nature of trademark services, additional fees may be incurred on a case by case basis
We’re dedicated to supporting small businesses – that’s why you can open a business bank account with us for free. Cashback is for business owners who want more from their business account. As well as money back on what you spend, you’ll unlock more features and priority service.
You can upgrade or downgrade anytime.
* terms apply
Cashback membership costs £49.99 + VAT per month. To upgrade, open your Tide app and tap Profile Settings > Upgrade
☝🏾 Tax tip: You can expense the fee as a ‘bank/finance charge’.
Membership of the plan and the cashback offer are subject to our Cashback Terms and Conditions
Not yet a Tide member? Join us for FREE today and upgrade when you’re ready.Open an account
Follow these steps are you'll be upgraded instantly. You can start earning cashback straightaway.
If you aren't already a Tide member, sign up for a Tide account
Open the Tide app, tap Profile Settings > Upgrade
Tap Cashback and you'll be upgraded instantly
I earned £424 cashback this month!One of our Cashback heroes, 2020
With our Cashback plan, you’ll get:
It’s £49.99 + VAT per month, and we’ll take payment on the 4th of each month for that calendar month.
You can get your next month free! If you’re on a monthly Tide Cashback plan and you spend £35,000 on your Tide card and any Expense Cards in a given calendar month, we’ll waive your fee for the following month.
We’ll upgrade you immediately. Your first month’s fee is calculated pro-rata, so you’ll only pay for the days remaining in the month rather than for the full month.
If you have multiple companies that you’d like to upgrade, you have to upgrade each one separately and pay individual monthly fees for each company.
We’ll automatically calculate your cashback and deposit it into your Tide account each month – so you won’t need to do anything.
You’ll earn cashback on cleared card payments only – so if you make a card payment at the end of May and it clears in June, it’ll qualify for cashback in June. If a payment doesn’t clear at all, it won’t qualify for cashback.
If we find out that any cashback has been deposited or calculated incorrectly, we reserve the right to reclaim or deduct payments from your Tide account, including those relating to payments for anything that you later cancel or return for a refund.
Cashback is a card benefit that allows you to earn back a small percentage of the amount you spend on eligible card transactions. For example, as a Tide Cashback member, you’ll earn back £0.5 when you make a purchase of £100 with your Tide card.
It should arrive in your Tide account within the first 21 days of the following month (so the month after you earned it). The payment will have the reference ‘Tide Cashback’.
Yes, some payments don’t count towards your cashback, including:
We use Merchant Category Codes (MCCs) to determine whether or not you can earn cashback on a transaction. MCCs are assigned to merchants or businesses based on the goods or services they sell. This is done by the bank that processes their payments, and can’t be changed by Tide. To learn more about what’s excluded, take a look at the paid plan T&Cs.
It runs from the first of the month until the end of the month, and we’ll take your payment on the 4th.
If you downgrade to our Standard free plan after the 1st but before the payment date, you’ll still be charged for the paid plan. We’ll downgrade you for the following month onto our Standard free plan.
For your first month, you’ll be charged pro-rata – so if you upgrade on the 16th you’ll only pay for the 16th until the end of that month. On the 4th of the following month, you’ll pay for the full month as usual.
There isn’t a cap on the cashback you can earn, but there are spending limits on accounts.
If we can’t collect the fee on the 4th of the month because there isn’t enough money in your account, we’ll try again every day until the end of the month.
If we aren’t able to collect the fee, we’ll automatically downgrade your account and you’ll lose access to the paid plan on the 1st of the following month.
We’ll automatically start printing and shipping your black card when you upgrade to your new plan. You can expect it to be delivered to your trading address within 3 to 5 working days.
Your blue card will work until you activate your black card. After that, your blue card is automatically cancelled and you won’t be able to use it anymore.
You can order these in the Tide app:
If your team member passes our security checks, we’ll send the card to your trading address within a week.
You’re not able to order an Expense Card for yourself, as they’re only for your team members.
It’s the same as always: send us a message in the app and you’ll automatically be put through to the right team to answer your question, depending on which plan you’re on.
You can call us from the Support section of the app. Phone support is available from 9am to 6pm on weekdays (excluding bank holidays). For your security, our phone support team will take a few minutes to verify your identity – just like high street banks do.
Calls will be charged at your standard network rate.
You can make or receive payments in pounds sterling using:
You can receive payments in pounds sterling using:
We have a financial arrangement with Irwin Mitchell LLP who provide a legal helpline to our members. Trained personnel from Irwin Mitchell LLP will help with any general legal questions you may have, and they’ll specify the level of support over the phone. We pay Irwin Mitchell LLP for their services – they’re independent from Tide and provide impartial and confidential advice.
Irwin Mitchell LLP can give you advice on any aspect of UK law, and they regularly advise on topics like:
If you want to file a trademark, or take any legal or tax action, this is available through Irwin Mitchell LLP. Please note, you’ll be charged for these extended services and you’ll need to pass their professional conflict checks first.
The legal helpline isn’t able to help you start legal proceedings or other similar action, and generally doesn’t review documents.
They’re available 24/7, 365 days a year.
Go to More > Legal help > Call legal helpline.
It might look like you’re being charged twice, but you’ll only pay your paid plan fees on the 4th of the month. Then, if there are transactional fees due on top of your paid plan allowance, such as transfer fees, we’ll ask you to pay for those later in the month.
We have to charge Value Added Tax (VAT) on the fee for some of Tide’s paid services, including membership plans. That’s because the fee is for ‘value added’ services associated with your membership.
If you’re VAT registered in the UK, you can reclaim the VAT on your membership fee at the end of your accounting period.
The VAT charged on your membership fee is the standard rate. You can read more about VAT rates on Gov.uk.
Your black card will remain active, so you can continue to use it. However, you’ll lose all the other perks that come with our paid plans.
Any Expense Cards you have will remain active, but we’ll start to bill you for them, as our Standard free plan doesn’t include any free Expense Cards. We’ll take this payment on the 4th of the month in which your downgrade took effect.
You can read more about Expense Card charges.
Send us a message in the Tide app to tell us what’s wrong or call our team of dedicated account managers directly – the contact number is in the app. We’ll investigate and reply as soon as possible.
You can change your plan through your Tide app.
Just tap the icon in the top right-hand corner of your homescreen, then tap ‘Go to settings’ > ‘Tide plan’.
Here you’ll be able to choose your new Tide plan.
If your new plan offers you more Expense Cards, we’ll send these to your registered address within 5 days.
If your new plan offers fewer Expense Cards, you can still use these cards but you’ll be charged £5 per month for each card not included in your plan. You’ll be charged this on the 4th of each month.
If you’d like to review these, you can read and save our plan T&Cs – they cover our Plus, Pro and Cashback plans.
If you’ve got a question, you can message us in the Tide app or email email@example.com.