Tide member Stephen of The Wedding Pizza Company
Tide member Stephen of The Wedding Pizza Company

Tide Plus account

Upgrade to Plus and get one month FREE*

Scaling up? As your business grows, your Tide account can grow with you. Upgrade to Plus to unlock 20 free transfers a month, a legal helpline and our team available by phone.

Join Plus today and get one month free*, then £9.99 + VAT per month

*The introductory offer of 1 month free applies only to new Tide accounts and cannot be redeemed in combination with any other offer or promotion for Tide Membership Plans. You can cancel your membership anytime via the Tide app.

Open an account

Upgrade to Tide Plus

📤20 FREE transfers per month

💳1 FREE Expense Card for a co-worker

📞phone support, 9am - 6pm weekdays

📑24/7 legal advice helpline

member discounts

🖤matte black card

Not sure if Plus is right for you?
Take a look at the table below, read the Terms and Conditions and if you have any questions, ask us in the Tide app: tap Support and send us a message.

Plus account phone support

Extra help for Plus members

As your business grows, your finances get more complex – we’ll help you get things sorted faster so you can get back to work. When you’re a Plus member, you get this extra help:

  • Phone support 📱

    Many members tell us this is the #1 reason to choose Plus. Our friendly team is on hand to help 9am to 6pm on working days.

  • Priority support in the app 🌟

    Whenever you send us a message in the app, your query jumps the queue. Plus members get VIP service.

  • 24/7 legal advice helpline ⚖

    Get answers to your questions on any legal issue, business or personal. Help protect your intellectual property, including support with filing trademark applications. Experts are on hand to help you by phone, anytime 365 days a year. infoDepending on the nature of trademark services, additional fees may be incurred on a case by case basis

Pick the best option for your business

We’re dedicated to supporting small businesses – that’s why you can open a business bank account with us for free. We designed Plus to give enhanced support as your business grows. You can upgrade or downgrade anytime.

Free

£0.00

monthly

  • Scheduled payments
  • Transfers in & out - 20p
  • Expense Cards £5+VAT/month per card
  • Read access for team members and your accountant
  • Accounting software integration: QuickBooks, Xero, Sage and more
  • Sub-accounts - ringfence money for expenses, wages or bills
  • Multi-business - hold up to 5 business accounts
  • Member perks
  • Priority in-app support
  • Phone support
  • 24/7 legal helpline
  • Support with trademark filing and disputes infoDepending on the nature of trademark services, additional fees may be incurred on a case by case basis

Plus

£9.99

+VAT monthly

  • Scheduled payments
  • Transfer in & out - 20/mth with no fee
  • 1 free Expense Card
  • Read access for team members and your accountant
  • Accounting software integration: QuickBooks, Xero, Sage and more
  • Sub-accounts - ringfence money for expenses, wages or bills
  • Multi-business - hold up to 5 business accounts
  • Plus member perks
  • Priority in-app support
  • Phone support
  • 24/7 legal helpline
  • Support with trademark filing and disputes infoDepending on the nature of trademark services, additional fees may be incurred on a case by case basis

Ready to upgrade?

Plus membership is £9.99 + VAT per month. To upgrade, open your Tide app and tap More > Upgrade

💡 Tip: You can expense the fee as a ‘bank/finance charge’.

Membership is subject to the Terms and Conditions.

Not yet a Tide member? Join us for FREE today and upgrade when you’re ready.

Open an account
IMG_4006_Updated

Upgrade to Plus in 3 taps

Follow these steps are you'll be upgraded instantly. You can starting using your fee-free transfers immediately.

  1. Sign up to Tide

    If you aren't already a Tide member, sign up for a Tide account

  2. Tap upgrade

    Open the Tide app, tap More > Upgrade

  3. Select Plus

    Tap Plus and you’ll be upgraded instantly

  4. grade

    All done!

    Your account number and sort code stay the same and you can start using your fee-free transfers immediately

Image of quotes

I upgraded to Plus for the free transfers and I'm staying for the friendly phone service. Worth paying a bit extra for - and I can expense the monthly fee, too!

Response from a Plus member in a survey for Tide, 2020

Trusted by over 450,000 UK businesses

business-bank-account-tide

Plus Account Upgrade FAQs

What is Tide Plus?

With our Plus plan, you’ll get:

  • 20 free inbound and outbound UK transfers a month (international transfers are not included)
  • 1 Expense Card
  • Priority support 24/7 in the app and on the phone from 9am to 6pm weekdays (excluding bank holidays) 
  • Access to a 24/7 legal helpline provided by Irwin Mitchell LLP
  • A matte black card

How much does Tide Plus cost?

It’s £9.99 + VAT per month, and we’ll take payment on the 4th of each month for that calendar month. If you’d like to pay yearly rather than monthly, it’s £99.90 + VAT.

You can get your next month free! If you’re on Tide Plus and spend £7,000 on your Tide card and any Expense Cards in a given calendar month, we’ll waive your fee for the following month.

How do I upgrade to Plus?

To upgrade to a paid plan, including Tide Plus:

  • Go to More and then Upgrade
  • Choose your plan, and whether you’d like to pay monthly or yearly 
  • Read and agree to the Terms and Conditions
  • Enter your app passcode

We’ll upgrade you immediately. The fee for your first month is calculated pro-rata, so you’ll only pay for the remaining days rather than a full month. 

You upgrade on a per company basis. You can only upgrade at company level – if you have multiple companies, you’ll have to upgrade each of these separately to your chosen plan.

When does the billing cycle run?

It runs from the first of the month until the end of the month, and we’ll take your payment on the 4th.

    • If you downgrade to our Standard free plan after the 1st but before the payment date, you’ll still be charged for the paid plan. We’ll downgrade you for the following month onto our Standard free plan.

For your first month, you’ll be charged pro-rata – so if you upgrade on the 16th you’ll only pay for the 16th until the end of that month. On the 4th of the following month, you’ll pay for the full month as usual.

What happens if I can’t pay the fee?

If we can’t collect the fee on the 4th of the month because there isn’t enough money in your account, we’ll try again every day until the end of the month.

If we aren’t able to collect the fee, we’ll automatically downgrade your account and you’ll lose access to the paid plan on the 1st of the following month.

When will my black card arrive?

We’ll automatically start printing and shipping your black card when you upgrade to your new plan. You can expect it to be delivered to your trading address within 3 to 5 working days.

Will my blue card still work?

Your blue card will work until you activate your black card. After that, your blue card is automatically cancelled and you won’t be able to use it anymore.

How do I order the Expense Cards included in my Plus plan?

You can order these in the Tide app:

  • Go to More > Expense cards
  • Enter your team member’s details
  • Select the account you’d like to link the Expense Card to 

If your team member passes our security checks, we’ll send the card to your trading address within a week.

You’re not able to order an Expense Card for yourself, as they’re only for your team members.

How do I access priority in-app and phone support?

It’s the same as always: send us a message in the app and you’ll automatically be put through to the right team to answer your question, depending on which plan you’re on.

You can call us from the Support section of the app. Phone support is available from 9am to 6pm on weekdays (excluding bank holidays). For your security, our phone support team will take a few minutes to verify your identity – just like high street banks do.

Calls will be charged at your standard network rate.

What’s included in my free transfer allowance?

You can make or receive payments in pounds sterling using:

    • Direct Debit
    • Faster Payments

You can receive payments in pounds sterling using:

    • Direct Debit
    • Faster Payments
    • CHAPS
    • BACS

Why have I been charged twice?

It might look like you’re being charged twice, but you’ll only pay your paid plan fees on the 4th of the month. Then, if there are transactional fees due on top of your paid plan allowance, such as transfer fees, we’ll ask you to pay for those later in the month. 

Why do you charge VAT?

We have to charge Value Added Tax (VAT) on the fee for some of Tide’s paid services, including membership plans. That’s because the fee is for ‘value added’ services associated with your membership.

If you’re VAT registered in the UK, you can reclaim the VAT on your membership fee at the end of your accounting period.

The VAT charged on your membership fee is the standard rate. You can read more about VAT rates on Gov.uk.

What happens to my black card if I downgrade to the Standard free plan?

Your black card will remain active, so you can continue to use it. However, you’ll lose all the other perks that come with our paid plans.

What happens to my allocated Expense Card if I downgrade?

Any Expense Cards you have will remain active, but we’ll start to bill you for them, as our Standard free plan doesn’t include any free Expense Cards. We’ll take this payment on the 4th of the month in which your downgrade took effect.

You can read more about Expense Card charges

How do I downgrade or change plan?

  • Go to More > Membership > Change Plan  
  • Select the plan you’d like to change to

What are the terms and conditions for Tide’s paid plans?

If you’d like to review these, you can read and save our plan T&Cs – they cover our Plus, Pro and Cashback plans.

If you’ve got a question, you can message us in the Tide app or email hello@tide.co.

 

Image of Tide card

A business bank account that's free, easy to open, and helps you start doing what you love.

Tide is about doing what you love. That’s why we’re trusted by 450,000+ UK businesses.

Open an account
Image of App Store 4.7, 27k
Image of Google Play 4.6, 3.7k