Opening a Bank Account
- Who can open a Tide account?
- How long does it take to open a bank account with Tide?
- I've been asked for more information about my Nature of Business
- Do you carry out credit checks?
- Does Tide offer a switching service?
- What ID will I need to open a bank account with Tide?
- Can I create additional accounts for my business?
- What bank account does a sole trader need?
- What if my bank is not signed up to the Current Account Switch Guarantee?
- What happens if there is a mistake or unnecessary delay in the switching process?
- Will the Current Account Switch Service automatically transfer new payments if I set them up at my old bank within seven working days of the switch date agreed with Tide?
- How long does it take to switch my business bank account?
- Do you offer overdrafts?
- Do I need a business account as a sole trader?
Applying for a New Tide Account
- Who can open a Tide account?
- How long does it take to open a bank account with Tide?
- Can I apply from outside the UK?
- Do you carry out credit checks?
- Does Tide offer a switching service?
- What ID will I need to open a bank account with Tide?
- I have a disability that means I can’t apply for a bank account via the Tide app or website in the usual way. What are the alternatives?
- I have several businesses. Can I open a bank account for each one?
- Do I need a business account as a sole trader?
- Can a charity open a bank account with Tide?
- Can I open an account? (our eligibility criteria)
- How do I add another business to my Tide app?
Providing Supporting Documents
- I’ve been asked to resubmit my ID or Selfie
- I’ve been asked to supply Proof of Address
- I’ve been asked to supply Proof of Business
- I've been asked for more information about my Nature of Business
- I’ve been asked to clarify Companies House updates
- I've been asked for more information about Shareholders or Directors
- I’m having trouble scanning my ID.
Current Account Switching Service (CASS)
- Can I switch my current account?
- Can I use the Current Account Switch Service to switch between Tide accounts?
- Why does my new bank say I'm switching out from 'Clear Bank' not Tide?
- What is the difference between a Full Switch Out and a Partial Switch Out?
- What will happen if I have only one account with Tide and switch to another provider?
- Is the Current Account Switch Guarantee the same for all banks?
- When does the switch begin?
- Who provides the guarantee?
- Can I choose my switch date?
- Do I have to close my old account?
- If the switch is delayed for any reason, can I still use my new account?
- What happens to my Tide Credit products: Credit Line and Credit Flex or my Bounce Back Loan?
- What if I change my mind and no longer want to switch?
- What happens to my payment arrangements? Will Tide set-up all of my payment arrangements moved from the old bank?
- My new bank says my business details do not match those held with my old bank. Do I need to update them?
- I’ve allowed third parties (such as financial comparison websites, money management apps and payment services) access to my financial data. Will this be switched too?
- What happens to my old bank statements after I switch?
- Will switching my current account affect my credit rating?
- My Direct Debit hasn’t moved across after I’ve switched. What do I do?
- Can I switch my current account if I am overdrawn?
- What if my bank is not signed up to the Current Account Switch Guarantee?
- What happens when I switch an account with a negative balance to Tide?
- What happens if I have a credit product or an overdraft linked to the account I want to switch to Tide?
- What happens if there is a mistake or unnecessary delay in the switching process?
- When will the money in my old account be transferred to my new account?
- Will the Current Account Switch Service automatically transfer new payment arrangements if I set them up at my old bank within 7 working days of the switch date agreed with my new bank?
- Are account opening and account switching all part of the same process?
- What happens to payments that people send to my old account?
- What happens to any debit card transactions or Direct Debits that I have asked my old bank to stop?
- What will happen to any refunds applied to my old debit card after my old account is closed?
- What happens to my Tide Expense Cards if I switch out from Tide?
- My new bank doesn’t allow me to give my financial data to third parties. What will happen to third-party authorisations on my old account?
- My switch is not going as promised. Who do I contact?
- Does it cost to switch business bank accounts?