Tide Logo
Tide Logo
Tide Logo
Tide Logo

How to provide your supporting documents

When you might need to provide supporting documents

You're joining Tide

All new applicants for a Tide account must prove their identity, address and, if applicable, their business.

This is to make sure they meet our eligibility criteria, and it's safe to provide them with our services.

Routine review

Once someone passes our eligibility criteria and becomes a member, we need to prove that they're still within our criteria.

For example, Tide doesn't accept gambling businesses. If a member joined with a plumbing business, and that business became a gambling business, we could no longer support them.

Supporting documents help prove that everyone is still within our criteria.

We're setting up your company

To set up your company, we need to prove various things to Companies House.

This makes sure everything is correct and legal, and that Companies House has accurate records of who owns the company and what this company is.

How to provide proof of your identity

Photos or screenshots are accepted for all documents, and they should be provided as PDF files.

Provide them by replying to our message in your app. Tap the 'Support' icon in the top right corner > 'Messages' to find it.

We only need one of any:

UK driving license

Must be non-expired, must not be provisional

Passport

Must be non-expired

ID card

Must be non-expired

Biometric residence permit

Must be non-expired

How to provide proof of your address

UK driving license

Biometric residence permit

Utility bill

Council tax bill

Council confirmation of electoral register entry

Bank, building society or credit union statement

Letter of bank account opening or a bank letter

Original mortgage statement

HMRC self-assessment letter

Solicitor’s letter

Land registry confirmation of address

Signed tenancy agreement

Council or housing association rent card

Government correspondence

National Insurance Number letter

GP practice confirmation of registry

Court-issued cocumentation

NHS medical card

How to provide proof of your business

Business website

Business bank statements

Social media profiles

Tide | Do what you love.
Tide Platform Limited (Tide) designs and operates the Tide website and app. Tide is not a bank. Tide is authorised by the Financial Conduct Authority (FCA) under the Electronic Money Regulations 2011 under firm reference number 900843 for the issuing of electronic money and the provision of payment initiation services and account information services under the Payment Services Regulations 2017. Tide is also authorised and regulated by the Financial Conduct Authority in relation to its credit and insurance broking activities (firm reference 718743). Tide is incorporated and registered in England and Wales with company number 09595646 and registered office at 4th Floor The Featherstone Building, 66 City Road, London, EC1Y 2AL. Tide offers bank accounts powered by ClearBank® Ltd (ClearBank) (account sort code is 04-06-05). ClearBank is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 754568. Eligible deposits with ClearBank are protected up to a total of £120,000 by the Financial Services Compensation Scheme (FSCS), the UK's deposit guarantee scheme. For further information visit Home. ClearBank Ltd is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Financial Services Register number: 754568). Registered Address: ClearBank, Level 27, The Broadgate Tower, 20 Primrose Street, London, United Kingdom, EC2A 2EW. Eligible deposits held in the Tide Business Current Account (powered by ClearBank) are covered by the Financial Services Compensation Scheme (“FSCS”) subject to eligibility. All eligible deposits at the same bank are aggregated to determine the coverage level for each depositor up to £120,000, therefore if you have any other product/services with ClearBank these will be aggregated. To find out more and to check your eligibility please visit: About us . Some of Tide’s members also hold e-money accounts powered by PrePay Technologies Limited (PPT) (account sort code is 23-69-72). PPT is an electronic money institution authorised by the FCA under the Electronic Money Regulations 2011 under firm reference number 900010 for the issuing of electronic money. PPT holds an amount equivalent to the money in Tide current accounts in a safeguarding account which gives members protection against PPT’ insolvency. Tide Cards may be issued by both Tide and PPT, who are licensed by Mastercard International for the issuance of cards. The issuer of your Tide card will be identified on your monthly card statement. Tide Capital Limited is an appointed representative of P1 Investment Services Limited which is authorised and regulated by the Financial Conduct Authority under firm reference number 752005 to carry out such regulated activities as are involved in the provision of Tide Investment Account. Seccl Custody Limited is the custodian of assets held in Tide Investment Account and is authorised and regulated by the Financial Conduct Authority (firm reference number 793200) and registered in England and Wales under No. 10430958. Registered office 20 Manvers Street, Bath BA1 1JW. Tide, the Tide logo, the Swell, and Do Less Banking are trademarks and trade names of Tide Platform Limited, and may not be used or reproduced without the consent of the owner.