Tide Logo
Tide Logo


Whistleblowing Statement

Tide is committed to conducting business with extremely high standards of professionalism and integrity, and we count on our employees and stakeholders to assist us in this important mission. It is essential to Tide that any wrongdoing at work is reported and adequately handled. Often the first people to know of any possible wrongdoing will be those who work for, or with, Tide, like our employees, contractors, partners, or vendors. Our Whistleblowing processes aim to promote a safe environment and culture and encourage our all stakeholders to raise concerns. We encourage our people to speak up and help us do the right thing.

We ensure our staff are properly trained in how to raise any wrongdoing and we provide different channels to raise their concerns. Tideans have several options for reporting internally, and they can choose the route which makes them feel most protected and safe.

People who are not working directly at Tide and do not have access to internal resources can also raise their concerns through the Whistleblowing Hotline service, managed by Lighthouse, where they can choose to remain anonymous.

Any matters can also be reported directly to the UK financial regulator, the Financial Conduct Authority.

Tide will always ensure the whistleblower’s protection and does not tolerate any victimisation or acts of retaliation against those who raise concerns. By maintaining a supportive environment, we aim to promote a culture of transparency and trust and help our people to feel safe at work.

Tide | Do what you love.
Tide Platform Limited (Tide) designs and operates the Tide website and app. Tide is not a bank. Tide is authorised by the Financial Conduct Authority (FCA) under the Electronic Money Regulations 2011 under firm reference number 900843 for the issuing of electronic money and the provision of payment initiation services and account information services under the Payment Services Regulations 2017. Tide is also authorised and regulated by the Financial Conduct Authority in relation to its credit and insurance broking activities (firm reference 718743). Tide is incorporated and registered in England and Wales with company number 09595646 and registered office at 4th Floor The Featherstone Building, 66 City Road, London, EC1Y 2AL. Tide offers bank accounts powered by ClearBankĀ® Ltd (ClearBank) (account sort code is 04-06-05). ClearBank is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 754568. Eligible deposits with ClearBank are protected up to a total of Ā£120,000 by the Financial Services Compensation Scheme (FSCS), the UK's deposit guarantee scheme. For further information visit Home. ClearBank Ltd is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Financial Services Register number: 754568). Registered Address: ClearBank, Level 27, The Broadgate Tower, 20 Primrose Street, London, United Kingdom, EC2A 2EW. Eligible deposits held in the Tide Business Current Account (powered by ClearBank) are covered by the Financial Services Compensation Scheme (ā€œFSCSā€) subject to eligibility. All eligible deposits at the same bank are aggregated to determine the coverage level for each depositor up to Ā£120,000, therefore if you have any other product/services with ClearBank these will be aggregated. To find out more and to check your eligibility please visit: About us . Some of Tide’s members also hold e-money accounts powered by PrePay Technologies Limited (PPT) (account sort code is 23-69-72). PPT is an electronic money institution authorised by the FCA under the Electronic Money Regulations 2011 under firm reference number 900010 for the issuing of electronic money. PPT holds an amount equivalent to the money in Tide current accounts in a safeguarding account which gives members protection against PPT’ insolvency. Tide Cards may be issued by both Tide and PPT, who are licensed by Mastercard International for the issuance of cards. The issuer of your Tide card will be identified on your monthly card statement. Tide Capital Limited is an appointed representative of P1 Investment Services Limited which is authorised and regulated by the Financial Conduct Authority under firm reference number 752005 to carry out such regulated activities as are involved in the provision of Tide Investment Account. Seccl Custody Limited is the custodian of assets held in Tide Investment Account and is authorised and regulated by the Financial Conduct Authority (firm reference number 793200) and registered in England and Wales under No. 10430958. Registered office 20 Manvers Street, Bath BA1 1JW. Tide, the Tide logo, the Swell, and Do Less Banking are trademarks and trade names of Tide Platform Limited, and may not be used or reproduced without the consent of the owner.