Safety & Security

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Your money is yours

We hold our members’ funds in a separate, ring-fenced Barclays account. We will never invest, lend or take any risks with it: it will always be available to you, whenever you want it.

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A robust banking service

Tide uses Prepay Solutions (PPS) to manage our banking service. PPS are a large banking services organisation part-owned by Mastercard.

 

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Authorised by the FCA

PPS hold an e-money license from the UK Financial Conduct Authority and must comply with its rules on capital and safeguarding. Tide also holds an FCA license as a credit broker.

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2-factor authentication that is safer than banks

Payments from your account can only be authorised on your mobile with your security code. We also use selfies to confirm your identity if you change phone.

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Card control on your phone

Freeze and cancel cards instantly and securely on your mobile.

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Limits

We apply limits on inbound and outbound payments, card transactions and balances, and you can request higher limits if you want to. Click here to see what limits apply to sole traders and limited companies.