Safety & Security

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Safe and secure

Your money is held in a regulated, ring-fenced account. Your funds are never moved, invested or lent to anyone else. It’s your money and you can access it whenever you wish.

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Rock-solid and proven

Our trusted partner, PrePay Solutions (PPS) is a well-established business, partly owned by Mastercard.

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Authorised by the FCA

PPS hold an e-money license from the UK Financial Conduct Authority and must comply with its rules on capital and safeguarding. Tide also holds an FCA license as a credit broker.

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Two-factor security

Payments can only be authorised on your phone. And if you switch to a shiny new handset, we request a selfie to
confirm your identity.

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Freeze lost cards instantly

No worrying, no ringing around. If you think you’ve lost your card, then just block it with a simple tap.

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Safe limits

Tide protects you with default limits on transaction sizes and your balance. And if you want to raise them, simply
chat to us.