Frequently Asked Questions

Account features

Can I set up a direct debit?

Yes! Tide supports outbound direct debits, so you can use your Tide sort code and account number to set up automatic recurring payments to come out of your account.

If you’re asked to provide the name and address of your banking provider, you can use the below:

Prepay Technologies LTD
Station Square
1 Gloucester Street

Please note that Direct Debits can take up to 5 days to become active once requested, so please bear this in mind before attempting to make payments within this time frame.

The Direct Debit process starts 08.00 am Monday to Friday, excluding public holidays.

Check out our Guide to Tide for a step-by-step guide on how to view and block your direct debits.