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How can I avoid a chargeback request?

The best way to avoid chargebacks is to ensure you know your customers well and exchange clear communications with them.

Other top tips include:

  • Make sure the description of the goods and services you provide are clear and there is no room for them to be misinterpreted.

  • When a sale is made, make sure all your communication is clear and replies to your customers are sent promptly.

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