Frequently Asked Questions


Is my money safe? Will I have FSCS protection?

Yes. Tide’s banking services are provided by PrePay Solutions, who are regulated by the FCA via an e-money license.

Our members’ funds are kept in a protected Safeguarding account, meaning that they can never be loaned out to other customers and, as such, are not exposed to risk. As your funds will never be reinvested, they do not require FSCS protection (which is only required where banks reinvest and take risks with your money).

In the unlikely event of Tide’s insolvency, the service would continue to run as normal under management of PPS (our card issuer and account provider). Funds will be available to draw down at all times as they are safeguarded according to the rules that are stated above in this post.