Team Members

What happens if I added incorrect details (e.g. email address or phone number) for a Team Members user?

To amend a Team Members user’s mobile phone number:

  1. Tap More > Team Members in your Tide app
  2. Select the relevant Team Members user
  3. Tap on their mobile number to edit it

You can’t amend a Team Members user’s name or email address. If you’ve entered these details incorrectly, you can archive the user by following these instructions (which will revoke their access and remove them from your Team Members list). Then, you can set them up in Team Members again, using the correct details.

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