Expense Cardholder Access

What should I do if my team member’s phone is lost or stolen?

If the device has been lost or stolen, then they should reset their password immediately. This will prevent anyone from being able to access the account from their old device.

They can log in on a new device by visiting https://webapp.tide.co/team-cards/login on their new phone.

If they can’t remember their password, you can send them a new invite from their Expense Cards team member profile.